Code Enforcement Coordinator

CITY OF WOONSOCKET, RHODE ISLAND

Personnel Division

Employment Advertisement

CODE ENFORCEMENT COORDINATOR

Under the direction of the Senior Code Enforcement Officer, the Code Enforcement Coordinator is responsible for the intake, processing and tracking of all property maintenance code complaints and City ordinance violations from the public and City department personnel. The person in this position must also communicate the status of all code violations with property owners, real estate agents, contractors and other interested parties. A high school diploma, or GED equivalent, and one (1) year of clerical office experience is required. Education and/or workforce training can be substituted for requirements. The applicant for this position must be able to type at a minimum rate of thirty-five (35) words per minute as determined by testing either through the RI Department of Labor and Training or similar testing online. Knowledge of Microsoft Office software and standard office equipment is required. Must also be able to work in a fast-paced office environment, as well as communicate effectively either in person or via telephone, email or in writing with all levels of City administration, the general public, and other interested parties as they pertain to specific code violations.

Application Deadline: Monday, February 3, 2025

Classification: Local 670, RI Council 94

Hours/Week: 40 Hours/week

Salary Range: $820.90 to $865.32 per week [M48B]

Examination Date: Thursday, February 6, 2025 at 4:00 p.m., Woonsocket City Hall

Second Floor Conference Room, 169 Main Street, Woonsocket, RI 02895

Typing Certificate: Typing Certification can be obtained through RI Department of Labor & Training by appointment at (401) 235-1201, or Online at

To Apply: The City of Woonsocket offers a competitive benefit and compensation package. For more information on this position including a full position description and application visit the “Employment” section on the City of Woonsocket website via the following URL:

https://www.woonsocketri.org/personnel-department/pages/employment-opportunities

Please forward your completed application and resume to Nikki Aphonphanh, Personnel Division, City of Woonsocket, 169 Main Street, Woonsocket, RI 02895. You may send your information electronically to naphonphanh@woonsocketri.org.

A City of Woonsocket Application for Employment must be completed, and one can be obtained by visiting the “Employment” section of the City’s website at www.woonsocketri.org.

About Woonsocket: A City that upholds forward thinking principles for both employees and residents. Located in Rhode Island’s Blackstone Valley, the City of Woonsocket is a vibrant, urban community and is surrounded by the growing suburban communities of Lincoln, Cumberland and North Smithfield, and boasts a positive business climate where City officials and the business community work together to build a strong economy. Woonsocket is centrally located in the Boston/Worcester/Providence triangle, and home to CVS Corporation, a Fortune 500 company.

JOB TITLE: Code Enforcement Coordinator

DEPARTMENT/DIVISION: Planning and Development Department/Zoning, Building Inspection & Construction

PAY GRADE/HOURS: GRADE M48B / 40-hour work week

UNION: Local 670, RI Council 94, AFSCME, AFL-CIO

POSITION SUMMARY: The Code Enforcement Coordinator is under general direction of the Senior Code Enforcement Officer/Senior Compliance Inspector and is responsible for performing intake of incoming complaints from various sectors of the public as well as municipal department referrals regarding property maintenance code/City ordinance violations. He/she accurately processes and tracks code/City ordinance violation notices and mailings. He/she also communicates with property owners, city residents, real estate agents, contractors, and inter-municipal personnel providing detail and information regarding code violation statuses, and does related work as required.

DUTIES & RESPOSIBILITIES:

· Collects detailed information and initiates the complaint process.

· Schedules, assigns inspections and investigations to proper personnel.

· Schedules complaints with city residents on private property and also from the public right of way.

· Schedules environmental inspections after receiving complaints from the public or inner‑municipal divisions.

· Processes all notices of code violations including environmental City ordinance citations.

· Mails notices and tracks delivery status.

· Mails and tracks delivery status of Municipal court summons for active code violation cases.

· Inputs recently cited properties into active inspection calendar.

· Inputs and updates all information into operating system (Iworq).

· Answers primary code enforcement telephone line and notifies appropriate inspectors/officers out of office or in the field of complaints and concerns.

· Offers assistance and information regarding housing conditions and dispatches inspection personnel to locations in the event of emergency life safety concerns.

· Serves as preliminary contact between principal staff as well as a source of resources for visitors of the department and the surrounding areas.

· Gathers and analyzes information required for administrative reporting.

· Updates records, files documentation, and maintains filing system/archive.

· Prepares reports of, business correspondence, code violations, and other statistical information concerning division operations.

· Sorts and distributes mail within the office.

· Refers building and inspection division inquiries to appropriate personnel.

· Greet, assist visitors who enter building and inspection division office.

· Notifies personnel of visitors with appointments.

· Gathers and enters data for HUD tracking and CDBG reports.

· Tracks municipal lien certificates for tax intakes, reports violations and lien status.

· Convey a positive professional image by action, communication, and appearance.

· Maintain regular attendance.

· Any other function or duty as required by their supervisor.

· Perform other duties as assigned.

QUALIFICATIONS: A high school diploma or a GED equivalent, is required. Must have one (1) year of clerical office experience – education/workforce training may be substituted for experience. Must be able to type at the minimum rate of thirty-five (35) words per minute as determined through a test administered by the RI Department of Labor & Training, or similar typing test, is required.

KNOWLEDGE, SKILLS AND PERSONAL QUALITIES:

· General computer operations using Microsoft Office software suite

· Familiarity with standard office machines (scanner, computer, copier, and fax machine)

· Comfort using be-based operating system (Iworq)

· Establish and maintain an effective working relationship across all levels of City management, officials, staff, and the general public

· Must be able to communicate effectively in-person, telephone, writing, and by email with all levels of City management, officials, staff, and the general public

· Meet deadlines efficiently by applying knowledge of the procedures to fulfill essential job duties

· Must provide excellent public relations and customer service skills

· Work in a fast-paced multi-task environment

· Ability to organize, prioritize, and carry out office work with minimal supervision

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit, talk or hear. The employee frequently is required to stand; use hands to finger, handles or feel; and reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Stressful situations are inherent to this position and may frequently communicate with irate members of the public. Must be able to work effectively and professionally in a busy office setting.

An Equal Opportunity Employer

Job Type: Full-time

Pay: $820.90 - $865.32 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $821 - $865