HUMAN RIGHTS ACCESSIBILITY PROGRAM COORDINATOR

HUMAN RIGHTS ACCESSIBILITY PROGRAM COORDINATOR

EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION

CITY OF WORCESTER

The City of Worcester seeks qualified applicants for a Human Rights Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Director of Human Rights and Accessibility, this position will work to promote justice, equity, inclusiveness, and accessibility by protecting the civil rights of all in Worcester. The position will support boards and commissions which, include the Human Rights Commission and the Accessibility Advisory Commission and as directed, support any of the boards assigned to the department. The Human Rights and Accessibility Program Coordinator will assist the Director to administer Human Rights and Accessibility Ordinance, Americans with Disability Act, and the Fair housing Act to ensure the City's compliance with all federal, state, and local mandates granting equal access to all City services and programs. The position will assist with the development and implementation of all complaint processes related to department. The Human Rights and Accessibility Program Coordinator shall be required to attend evening and off-site meetings to complete their job duties.

Bilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS :

• Work in a Human / Civil rights capacity supporting all human rights and accessibility initiative / work.
• Work on issues that require substantial knowledge of federal / state / municipal anti-discrimination law(s) including housing and disability rights
• Provide customer service to individuals involved in investigative processes and empathize and discuss complex issues with diverse people
• Work directly with department staff on all Human Right issues and projects
• Assist in the development of Human Right policies, programs and procedures
• Involved in public facing activities such as assisting investigations and referrals as needed, vet Human Right & Accessibility complaints, make referrals, gather evidence, etc.
• Receive and process Human Rights & Associability complaints and conduct investigative process
• Facilitate, participate, and process ADA requests or Reasonable Accommodation practices; track, monitor process and participate in the interactive dialogue as assigned
• Update Department / Divisional Administrators and appropriate staff on case status for purposes of tracking all complaints.
• Maintain tracking document for status of complaints
• Work directly as staff liaison with boards and commissions
• Maintain board minutes as assigned in compliance with Open Meeting Laws
• Develop, post, monitor agendas and other docs that require public posting
• Assist with board and commission projects, to include event planning and evening work
• Collaborate ideas with colleagues for training, growth and development of EODEI
• Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities
• Conduct research, develop training materials as assigned on topics of anti-discrimination and reasonable accommodation laws
• Collaborate as necessary with internal and external stakeholders and partners

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

MINIMUM REQUIREMENTS :

o An equivalent combination of education, training and five (5) years of experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements.

PREFERRED QUALIFICATIONS :

SALARY RANGE : $68,520 -89,768 annually, full-time, exempt, with an excellent benefits package.

To apply, please visit : www.worcesterma.gov / employment or send resume and cover to : City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JANUARY 17, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to : City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .

Salary : $68,520 - $89,768