What are the responsibilities and job description for the Clerk II Cashier position at City of York, PA?
Position Summary
The purpose of this position is to provide clerical assistance for the office of the City Treasurer. This is accomplished by communicating procedures and policies to customers and the general public, answering the phone, processing mail and responding to email, providing answers to questions, resolving complaints, explaining bills, rates, penalties and billing procedures, compiling data, delivering and retrieving documents, receiving payments/making change, reconciling daily receipts, posting to and balancing accounts, processing revenue and expense records, checking invoices, composing correspondence, compiling information for reports, and operating a variety of office equipment. Other duties include establishing and maintaining work relationships with other city departments, settlement companies, legal offices, property owners, city residents, ordering office supplies; preparing daily, weekly and monthly reports; and updating contact information.
Essential Functions
Provides information to customers by answering phones; printing, copying, scanning/emailing; entering data; working with customers to resolve
issues and researching questions; providing needed documents (rebate forms, homestead applications, address changes, tax certification).
Processes tax information by receiving and processing tax payments from taxpayers; handling checks, cash and credit cards as determined by office policy; Initiates the refund process for overpayments; corresponds with customers regarding payments; generates receipts upon request.
Fulfill special projects by ordering office supplies; counting money from Treasurer's office/Finance department; making daily bank deposits; preparing daily monthly reports for review; filing office correspondence and tax certifications.
Required Knowledge, Skills And Abilities
High School Diploma or equivalent is required. Associate's degree in accounting, finance or related field is preferred.
Over one year up to and including three years' experience.
All persons who shall become employed by the City shall be or become a resident of York County, or any County contiguous to York County (Adams, Cumberland, Dauphin, Lancaster, Hartford, Baltimore, and Carrol Counties), within six (6) months from the date the employee achieves permanent employment status.
Must pass a background check, Drug Screen and provide the PA Child Abuse History Clearance Check Certification. Child Abuse Clearance must be dated within one year from the application and must show that "no record exists".
All full-time employees are offered Medical, Dental, Vision and Prescription Drug coverage.
01
Do you have a High School diploma or equivalent?
Are you experience giving excellent customer service to customers over the phone?
Do you have one year or more experience in data entry and general office duties?
Employer City of York
Address 101 South George St.
PO Box 509
York, Pennsylvania, 17405
Phone 717-849-2244
Website http://www.yorkcity.org/employment
The purpose of this position is to provide clerical assistance for the office of the City Treasurer. This is accomplished by communicating procedures and policies to customers and the general public, answering the phone, processing mail and responding to email, providing answers to questions, resolving complaints, explaining bills, rates, penalties and billing procedures, compiling data, delivering and retrieving documents, receiving payments/making change, reconciling daily receipts, posting to and balancing accounts, processing revenue and expense records, checking invoices, composing correspondence, compiling information for reports, and operating a variety of office equipment. Other duties include establishing and maintaining work relationships with other city departments, settlement companies, legal offices, property owners, city residents, ordering office supplies; preparing daily, weekly and monthly reports; and updating contact information.
Essential Functions
Provides information to customers by answering phones; printing, copying, scanning/emailing; entering data; working with customers to resolve
issues and researching questions; providing needed documents (rebate forms, homestead applications, address changes, tax certification).
Processes tax information by receiving and processing tax payments from taxpayers; handling checks, cash and credit cards as determined by office policy; Initiates the refund process for overpayments; corresponds with customers regarding payments; generates receipts upon request.
Fulfill special projects by ordering office supplies; counting money from Treasurer's office/Finance department; making daily bank deposits; preparing daily monthly reports for review; filing office correspondence and tax certifications.
Required Knowledge, Skills And Abilities
- Considerable knowledge of office practices and procedures.
- Knowledge of standard principals and practices governing cash transactions.
- Considerable knowledge of business English, spelling and arithmetic.
- Ability to maintain departmental clerical records and prepare report forms.
- Ability to make minor decisions in accordance with the rules and regulations and to apply these decisions to work.
- Ability to understand and carry out moderately complex oral and written instructions
- Ability to make arithmetic computations and name and number comparisons accurately and with reasonable speed.
- Ability to type from clear copy at a speed level within accuracy limits established to determine typing skills.
- Ability to assign and review the work of other clerical employees.
- Ability to establish and maintain effective working relationships with associates and public.
- Knowledge of and ability to use a computer work station including enhanced keyboard.
- Knowledge of and ability to use an electronic calculator.
- Ability to practice and skill in use of proper telephone technique, courtesy and customer service skills.
High School Diploma or equivalent is required. Associate's degree in accounting, finance or related field is preferred.
Over one year up to and including three years' experience.
All persons who shall become employed by the City shall be or become a resident of York County, or any County contiguous to York County (Adams, Cumberland, Dauphin, Lancaster, Hartford, Baltimore, and Carrol Counties), within six (6) months from the date the employee achieves permanent employment status.
Must pass a background check, Drug Screen and provide the PA Child Abuse History Clearance Check Certification. Child Abuse Clearance must be dated within one year from the application and must show that "no record exists".
All full-time employees are offered Medical, Dental, Vision and Prescription Drug coverage.
01
Do you have a High School diploma or equivalent?
- yes
- no
Are you experience giving excellent customer service to customers over the phone?
- Yes
- No
Do you have one year or more experience in data entry and general office duties?
- Yes
- No
Employer City of York
Address 101 South George St.
PO Box 509
York, Pennsylvania, 17405
Phone 717-849-2244
Website http://www.yorkcity.org/employment
