What are the responsibilities and job description for the Amusements Trainer position at City Park Conservancy?
Summary: The Amusements Trainer is responsible for the hands-on education and training of all Recreational Services department employees.
Essential Duties and Responsibilities: Other duties may be assigned
- Facilitates training for all Ride Operators, City Putt Attendants, Birthday Party Attendants and Food and Beverage Attendants. Creates and implements instructional material as needed to ensure knowledge retention.
- Participates in all departmental orientations and training sessions.
- Evaluate trainer and trainee performance and the effectiveness of training programs, providing recommendations for improvement.
- Confer with management and conduct performance audits to identify training needs based on current processes, changes, and other factors.
- Conduct formal audits of employee performance and provide feedback as needed.
- Fill in for Carousel Gardens or City Putt positions when necessary.
- Tracks all certifications; re-trains as necessary/required.
qualifications and education requirements
- High school/ GED with three years’ experience in customer service.
- Previous experience facilitating classroom and hands on trainings for medium to large groups preferred
- Must be proficient in Microsoft Office/Google Suite software - Specifically Word Processing, Spreadsheets, Presentation software
- Must obtain ServSafe Food Handlers and Responsible Vendor certification
- Ability to prioritize tasks and work independently and as part of a team.
- Must be available to work a flexible schedule which includes weekends, nights, and holidays
- Must be high energy and have strong leadership, organizational, and interpersonal skills.
- Must possess excellent written and verbal communication skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for long periods of time, verbally speak, walk, use hands to handle, or feel, reach with hands and arms, and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee will frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working weekends, some evenings, and holidays is mandatory. Must be willing to work a flexible schedule.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, chemicals such as cleaning liquids, outside weather conditions, and extreme heat. The employee is frequently exposed to extreme cold, vibration, wet and/or humid conditions. The noise level in the work environment is usually normal for an outdoor environment, with occasional elevated levels of sound during special events.
