What are the responsibilities and job description for the Front Desk Receptionist (Part-Time) position at City Paws Pet Club?
Does giving exceptional "customer service" come naturally to you?
Do you have professional administrative work experience?
Do you love dogs?
Live and Work Your Passion!
Be a team member of the new City Paws Pet Club family!
City Paws provides the community a unique, professionally managed, leading-edge delightful alternative to conventional pet boarding facilities. City Paws has the look and feel of a first-class hotel.
The Client Services team members are responsible for a wide variety of tasks, including but not limited to:
- Guest check-in / check outs.
- Understand dog behaviors and know how to approach them upon check-in.
- The ability to multi-task in a fast paced environment.
- Ability to use good judgement in resolving customer complaints.
- A high level of attention to detail.
- Accurately record and maintain reservation requests and records.
- Comfortable composing narratives and sending correspondence to customers
- Managing multi line phone system.
- Process incoming email inquiries, and other misc. client requests.
Required Qualifications:
- MUST be at least 18 years of age.
- Excellent verbal and written communications skills in the English language.
- Organized and uses time management skills to stay on task to assigned duties.
- Computer literacy (Word, Excel, email, etc.)
- MUST be available to work holidays, weekends and nights.
- Ideal availability as early as 6:15am and as late as 7:30pm.
Experience:
- Customer Service: 1 year
Job Type: Part-time
Pay: $15.97 - $19.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Minneapolis, MN 55419 (Required)
Ability to Relocate:
- Minneapolis, MN 55419: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19