What are the responsibilities and job description for the Bilingual Customer Service Rep. position at City Personnel?
Job Description
Job Description
Are you a motivated and detail-oriented professional looking to make an impact in a supportive office environment?
Join a well-regarded Rhode Island company as a Bilingual Customer Service Rep and play a key role in daily operations! We're seeking a reliable and proactive individual with experience in financial services and bilingual fluency in English and Spanish. If you're ready to contribute to a dynamic team and thrive in a fast-paced setting, we encourage you to apply!
Company Highlights : 18 - $20 per hour
Opportunities for advancement and professional development.
Key Responsibilities :
Provide outstanding customer service by handling phone calls, emails, and inquiries from clients with professionalism and care.
Assist customers with account inquiries, providing information on products and services.
Resolve customer issues and complaints, ensuring a positive experience.
Educate clients on financial services and products offered by the organization.
Welcome and assist visitors, ensuring they feel valued and supported.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service processes and respond to client needs effectively.
Communicate effectively with Spanish-speaking clients or partners as needed.
Qualifications :
Experience : Previous experience in a customer service role, especially within financial services, is preferred.
Bilingual Skills : Proficiency in both Spanish and English, with excellent communication skills in both languages.
Organizational Skills : Strong multitasking abilities and exceptional attention to detail.
Tech-Savvy : Familiarity with customer service software and general office equipment.
Team Player : A positive attitude with the ability to collaborate and support a variety of tasks.
Submit your resume today for immediate consideration!
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Please Note : City Personnel offers extended interview hours from 7 am-7 pm
- upon request
City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For nearly 20 years, we’ve been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. Our deep understanding of the local job market allows us to offer personalized support and outstanding opportunities. Whether you're seeking temporary, temporary-to-permanent, or permanent positions, we’re here to help. Contact us today at (401) 331-2311 to find your perfect job match!
City Personnel is an Equal Opportunity Employer. We do not discriminate against applicants due to race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us at admin@citypersonnel.net.
IND123
Salary : $18 - $20
