What are the responsibilities and job description for the Medical Office Lead - IN position at City Personnel?

Job Description

We are seeking a Medical Office Lead to join a well-respected medical office in Providence, RI! If you have strong leadership skills and a passion for enhancing patient care in a healthcare setting, we want to hear from you. In this key role, you will oversee daily office operations, ensuring efficiency in patient interactions while upholding the highest standard of care. If you are highly organized, detail-oriented, and committed to fostering a positive and supportive team environment, we encourage you to apply!

Compensation & Benefits :

Pay Rate : $23 - $25 per hour
Comprehensive Health Benefits Package
Paid Time Off & Retirement Plan Options
Opportunities for Professional Development & Career Growth

Primary Responsibilities of the Medical Office Lead :

Lead, train, and mentor staff within the medical office

Oversee daily operations to ensure smooth patient encounters

Schedule appointments and manage patient flow efficiently

Maintain and process medical records and requests

Identify and communicate building maintenance needs

Order medical and office supplies as necessary

Delegate responsibilities to optimize workflow

Assess staff performance and provide constructive feedback

Perform accurate data entry and processing

Develop and implement office policies and procedures

Enhance office operations by setting objectives and improving processes

Provide patients with educational materials to enhance service understanding

Assist with staff scheduling and coordination

Collaborate with management to support team initiatives

Qualifications of the Medical Office Lead :

Minimum of 2 years of supervisory or management experience in a medical office

Strong knowledge of medical terminology and front office procedures is required

At least 2 years of customer service experience or completion of a Medical Assistant Certification / Medical Terminology course

High school diploma or GED equivalent preferred

Completion of a Medical Terminology course is preferred

Ability to multitask, adapt to changing priorities, and ensure accuracy in a fast-paced environment

Proficiency in electronic medical records (EMR) systems and appointment scheduling software

Excellent written and verbal communication skills

Flexibility to commute to various office locations in RI when needed

Why You’ll Love This Job :

Join a company that values teamwork, accuracy, and efficiency while providing a supportive and engaging work environment. If you are looking for a stable career with growth opportunities, this is the perfect role for you!

Ready to take the next step?

Submit your resume today for immediate consideration!

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Please Note : City Personnel offers extended interview hours from 7 am-7 pm upon request

City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For nearly 20 years, we’ve been connecting top talent with leading companies throughout Rhode Island and Southern Massachusetts. Our deep knowledge of the local job market enables us to offer personalized support and exceptional opportunities. Whether you're seeking temporary, temporary-to-permanent, or permanent roles, we’re here to help. Contact us today at (401) 331-2311 to find your ideal job match!

City Personnel, Inc. is an Equal Opportunity Employer. We do not discriminate against applicants based on race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodations for the application process, please contact us at admin@citypersonnel.net.

IND123

Salary : $23 - $25

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Medical Office Lead - IN

What are the responsibilities and job description for the Medical Office Lead - IN position at City Personnel?

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