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Compliance Coordinator/Onsite Assistant Manager

City Property Management
Mesa, AZ Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/6/2025

COMPLIANCE COORDINATOR/ONSITE ASSISTANT MANAGER

Dobson Ranch - Mesa, Arizona

ABOUT THE OPPORTUNITY

Dobson Ranch is seeking a dedicated Compliance Coordinator/Onsite Assistant Manager to join our team at our beautiful 5,000-unit master-planned community in Mesa, Arizona. This is an excellent opportunity for a detail-oriented professional who thrives in a community management environment and enjoys interacting with residents.

Salary Range: $65,000 / $70,000
Schedule: Monday-Friday, 8:00 AM to 5:00 PM

WHO WE ARE

Dobson Ranch is one of Mesa's premier master-planned communities, offering residents exceptional amenities and a high quality of life. Our community is committed to maintaining property values and ensuring a welcoming environment for all residents through consistent application of community standards.

POSITION OVERVIEW

In this dual role, you'll be responsible for monitoring community compliance with established standards while providing essential support to the Community Manager. The ideal candidate will balance enforcement responsibilities with exceptional customer service to maintain positive relationships with residents and stakeholders.

KEY RESPONSIBILITIES

Compliance Coordination:

  • Conduct routine street-by-street inspections to monitor community compliance with established standards and guidelines
  • Document violations with photographs and detailed notes
  • Generate and send violation notices through management software
  • Track compliance issues and follow up on outstanding violations
  • Prepare compliance reports for Community Manager and Board review
  • Attend hearings related to compliance matters
  • Manage the violation process from initial notification through resolution

Assistant Manager Duties:

  • Respond promptly to resident inquiries via phone and email
  • Create and distribute community communications (newsletters, meeting notices, etc.)
  • Maintain electronic records of community correspondence and documents
  • Process work orders and vendor purchase orders with appropriate follow-up
  • Review Design Review Submittals for completeness
  • Assist with common area inspections and maintenance oversight
  • Manage community property (keys, remotes, etc.) and amenity reservations
  • Update community website and assist with community events
  • Attend and prepare minutes for board and committee meetings
  • Follow up on board meeting action items and prepare committee materials

QUALIFICATIONS

  • High school diploma required
  • Minimum one year of property management/community management experience preferred
  • Experience with compliance inspections in HOA communities is a plus
  • Strong customer service and communication skills
  • Proficiency with computer systems and office software
  • Detail-oriented with excellent organizational abilities
  • Valid driver's license with good driving record
  • Ability to work independently while meeting deadlines
  • Experience with large-scale communities preferred

WHY JOIN OUR TEAM?

  • Competitive salary with excellent benefits
  • Opportunity to make a meaningful impact in a thriving community
  • Professional growth potential
  • Stable, long-term position with a respected organization
  • Engaging work environment with a variety of responsibilities

Dobson Ranch is an equal opportunity employer and provides reasonable accommodation to individuals with disabilities.

This position is non-exempt. Employment is on an at-will basis.

Salary : $65,000 - $70,000

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