What are the responsibilities and job description for the Onsite Community Assistant position at City Property Management?
About Us
City Property Management (www.cityproperty.com) is an Arizona born and raised company that is a leader in full-service HOA management with innovative technology and a stellar team to match. With more than 40 years in the business and over 150 full-time employees, we pride ourselves on providing the best HOA management experience possible. We work hard for the communities we serve and it shows. With paid training and a supportive team environment, you can have confidence that your investment with us is more than a job, it is a career.
Mission
To provide the best experience in community management.
Our Core Values
- Professionalism
- Engagement
- Knowledge
- Humility
- Client Centric
- Trust
- Flexibility
- Teamwork
- Diligence
- Fun, Fair & Respectful
Position Overview
As an Onsite Community Assistant, you will be the first point of contact for residents and play a key role in maintaining smooth community operations. Working alongside the Community Manager, you'll handle various administrative duties while ensuring excellent customer service.
Key Responsibilities
- Provide professional front desk reception and respond to resident inquiries
- Process and track maintenance work orders
- Maintain resident and community records in our system
- Handle community mailings and communications
- Manage community access (keys, fobs, parking passes)
- Prepare materials for community meetings
- Assist with vendor coordination
- Support general administrative needs
Required Qualifications
- High school diploma or equivalent
- Strong customer service and communication skills
- Proficiency in Microsoft Office applications
- Detail-oriented with excellent organizational abilities
- Ability to work independently and manage multiple priorities
- Professional demeanor and presentation
- Flexibility to work extended hours when needed
What We Offer
- Competitive hourly rate: $20-22
- Overtime eligible
- Professional work environment
- Opportunity to make a difference in your community
Work Environment
This role operates in a fast-paced, face-to-face setting with frequent resident interactions. Must be comfortable managing multiple priorities while maintaining a professional and friendly demeanor.
City Property Management Company is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.
Salary : $20 - $22
