What are the responsibilities and job description for the Operations Specialist position at City State Bank?
JOB OVERVIEW:
We are seeking a dedicated and team-oriented Operations Specialist to join our team. This individual will plan a crucial role in assisting with the smooth operation of our bank operations department.
DESCRIPTION OF POSITION FUNCTION:
1. Assist with daily processing and non-daily functions of overall bank operations. Support both customers and bank staff in researching and resolving inquiries.
2. Perform a variety of daily tasks, including, but not limited to: processing incoming and outgoing ACH and check files, overdraft and return items, mobile deposits, incoming and outgoing wires, debit card files, and bill pay files.
3. Assist customers and staff with online banking inquiries, password resets, and debit card inquiries.
4. Review and reconcile internal accounts daily.
5. Monitor transactions and accounts for fraudulent activity.
6. Assist with end-of-day processing.
7. Act as a backup for fellow Operations staff.
JOB SKILLS AND QUALIFICATIONS REQUIRED:
- High School Diploma or equivalent.
- Strong skills in communication and attention to detail.
- Ability to multi-task, stay organized, and maintain accuracy.
- Proficient in customer service and teamwork.
- Previous banking operations experience preferred.
Join us as an Operations Specialist where you can make a significant impact on our operational success while developing your skills in a supportive environment.
For questions, please contact Patty Olson at 515-981-1244 or polson@citystatebank.com.
Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person