What are the responsibilities and job description for the L Minor Care Guest Coordinator position at City Union Mission?
Job Summary : In partnership with the L. Minor Care Administrator and the Care Center team, the Guest Coordinator assists in providing a safe community for guests with special needs, high barriers and vulnerabilities due to mental and behavioral health, physical disabilities or age. As part of a multidisciplinary team, this role intentionally provides spiritual support at each point of care, safety oversight, mentorship and discipleship to improve the guests’ quality of life within the Care Center. Duties / Responsibilities :
- Intentionally and strategically seek to exemplify Jesus Christ and be equipped and prepared to share the Gospel and provide spiritual support at each point of care; showing the love of Christ and biblical hospitality through each interaction.
- Provide leadership, mentorship and shepherding to the guests during assigned shifts through communication of the center and guests’ routine, and during small groups.
- Serve to enhance the guests’ development of natural support, as well as coping and self management skills to include teaching life skills.
- Participate and coordinate meal time and fellowship with the guests. Utilize this time to teach healthy interaction and servant leadership amongst our internal community.
- Be prepared to facilitate small group classes during assigned shifts that focus on the Gospel, spiritual wellness, leisure activities and healthy habits for the guests.
- Provide appropriate verbal and documented observations of guests directly to the administrator to provide input on the care plan as a key member of our care team.
- Respond appropriately to emergency situations and be prepared to deescalate emotional and spiritual crisis situations. Screen guests and visitors at entry.
- Monitor hygiene, shower and laundry routines for all guests. Assist in maintaining cleaning by leading team groups, teaching routines and using moments for ministry.
- Spend significant portions of assigned shift time with guests in a relational versus task oriented focus. Complete other duties as assigned within scope of practice and role.
- Prepare to work evenings and overnights during the week and weekends.
- Perform other duties as required within scope of role.