What are the responsibilities and job description for the Enrollment Analytics Specialist (HEOa) - Office of Enrollment Communications and Technology position at City University of New York?

Enrollment Analytics Specialist (HEOa) - Office of Enrollment Communications and Technology

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

POSITION DETAILS

Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor’s, master’s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College’s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students who take courses on its 37-acre, tree-lined campus and online degree programs.

The Office of Enrollment Communications and Technology at Lehman College is seeking an Enrollment Analytics Specialist (HEOa). This position plays a critical role in analyzing and reporting on enrollment trends and student success outcomes to support the College’s strategic enrollment and retention efforts. The Enrollment Analytics Specialist will gather, interpret, and present data that will help drive decision-making, optimize recruitment strategies, and identify key opportunities to improve student retention and graduation rates.

Key Responsibilities :

Collect, analyze, and interpret enrollment data to identify trends and forecast future needs.
Provide insights and recommendations to inform recruitment, retention, and completion strategies.
Develop and produce detailed reports on key performance indicators (KPIs) related to enrollment, retention, student success, and other metrics as needed.
Collaborate with the CRM Manager and EAB Navigate Admin to ensure student and enrollment data is integrated into institutional planning and outreach efforts.
Work closely with academic departments, enrollment services, and college leadership to provide data-driven recommendations that support student success and institutional goals.
Monitor and report on data quality, ensuring accuracy and consistency in all enrollment-related databases and reporting tools.
Develop visualizations, dashboards, and presentations to communicate data insights to internal stakeholders effectively.
Support ongoing student outreach and enrollment campaigns with targeted data and analysis.
Assist with enrollment projections, retention forecasts, and other predictive analytics efforts.
Participate in staff meetings, professional development, and training sessions as required.
Perform other related duties as assigned by supervisors or senior leadership.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required. Bachelor’s degree (preferred in data analytics, statistics, information technology, or a related field).

OTHER / PREFERRED QUALIFICATIONS :

Strong proficiency in data analysis tools such as Power BI, Excel, Tableau, or other relevant software.

Experience working with EAB Navigate360 CRM (or similar), PeopleSoft or similar enterprise student information systems (SIS) is highly desirable.

Knowledge of enrollment management principles, student success metrics, and retention strategies.

Excellent written and verbal communication skills, with the ability to translate complex data into actionable insights.

Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines.

Attention to detail and commitment to data accuracy and integrity.

Ability to work independently and collaboratively; self-starter with a positive approach to collaborating with the enrollment team.

Literacy of Mac and or Windows operating systems, including mastery of Microsoft Office Suite and knowledge of databases.

CUNY TITLE OVERVIEW

Administers enrollment processes and related functions.

Collaborates with management team in the development of admission and enrollment goals, strategies, and initiatives; participates in planning enrollment events.

Analyzes and interprets quantitative and qualitative student enrollment data to prepare reports for management.

Recommends and implements improvements to existing technical systems and office operations.

Serves as resource reference to interpret and comply with University and College enrollment policies.

Prepares and reviews student communication materials.

May coordinate aspects of student entry from point of allocation to include orientation, advisement, and collection of admitted student documents.

May supervise office operations and / or department budget.

Performs related duties as assigned.

COMPENSATION AND BENEFITS

Salary commensurate with education and experience, within approved salary range of $52,267 to $54,313. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement / pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

Resumes will be received until January 8th, 2025.

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups.

J-18808-Ljbffr

Salary : $52,267 - $54,313

Apply for this job

Receive alerts for other Enrollment Analytics Specialist (HEOa) - Office of Enrollment Communications and Technology job openings

Enrollment Analytics Specialist (HEOa) - Office of Enrollment Communications and Technology

What are the responsibilities and job description for the Enrollment Analytics Specialist (HEOa) - Office of Enrollment Communications and Technology position at City University of New York?

What is the career path for a Enrollment Analytics Specialist (HEOa) - Office of Enrollment Communications and Technology?

Job openings at City University of New York

Not the job you're looking for? Here are some other Enrollment Analytics Specialist (HEOa) - Office of Enrollment Communications and Technology jobs in the New York, NY area that may be a better fit.

We don't have any other Enrollment Analytics Specialist (HEOa) - Office of Enrollment Communications and Technology jobs in the New York, NY area right now.

AI Assistant is available now!