Program Coordinator, School of Business and Management

About City University of Seattle:

City University of Seattle (CityU) is a distinguished and comprehensive private nonprofit university and an affiliate of the National University. We serve students regionally, nationally, and globally, reaching across borders to impart knowledge and empower individuals. With a focus on adult learners and online students, we provide flexible, accessible programs tailored to meet the needs of the modern learner. Offering over 60 academic degree programs, we are committed to expanding our student's knowledge, skills, and possibilities. Our mission is deeply rooted in the belief that education can improve lives. We invite you to join us in our commitment to fostering community, promoting diversity, and providing an environment where every student can thrive and achieve their educational goals.

Job Description:

Job Summary:

The Program Coordinator for the School of Business and Management supports the operations and execution of programs, faculty training and scheduling, course implementation, process flow improvements, and metrics. This individual reports to the Dean of the School. The Program Coordinator will also be an essential school leadership team member, as their work will cut across all degree programs.

Essential Duties and Responsibilities:

Coordinate course and program revisions with Program Directors

• Support course management, including project management of course design and revisions, syllabus, workload estimators, and quality assurance.
• Assist in managing course shells and health cards to check course quality.
• Support the school's accreditation processes.

Support and manage key student processes

• Coordinate meetings for prospective students.
• Provide student tracking and coordination.
• Ensure faculty members post grades and coordinate any student disputes with Program Directors and Dean.

Ensure faculty are nominated, trained, and scheduled domestically and internationally

• Manage faculty and advisor training and scheduling.
• Track dissertations faculty at the doctorate level.
• Track faculty and advisors at the graduate and undergraduate levels.
• Lead the faculty recognition process with Program Directors.

Support process flow improvements for the school

• Drive standardization of courses, including ongoing quality checks.
• Lead data analysis on key processes.

Support the Program Directors and Dean on Key Initiatives

• Support research initiatives and new school initiatives (Innovation Hub).
• Provide website and marketing management.

Support global School of Business and Management Operations

Requirements:

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor's degree or equivalent combination of education and experiences.
• Minimum of two years of work experience in a business environment. Experience in a higher education setting desired.
• Ability to work in a creative and fast-paced environment.
• Ability to work comfortably across teams.
• Excellent oral, written, and interpersonal skills. Must relate to and communicate with diverse students, faculty, staff, and external communities.
• Ability to present a professional image on behalf of the academic school and CityU as appropriate.
• Proficiency with Microsoft Office products and learning management systems (D2L/Brightspace) in support of quality teaching and learning.
Knowledge of coding and data analytics, PowerApps, Power BI and
• Point desired.
• Project Management experiences desired.

Additional Information:

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is frequently required to sit, talk, hear, and perform repetitive motions of the hands or wrists.
• The employee is occasionally required to stand, walk, grasp or handle, stoop or bend, and reach.

Working Conditions:

The working conditions described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Work is generally performed indoors in a typical office setting.
• Evening and weekend hours may be required in this position.

Salary:

$25 - 30/hour DOE

Benefits Information:

We offer a comprehensive benefits package including paid holidays and paid time off; medical, dental, and vision insurance; health savings accounts (HSA/FSA); voluntary insurance; retirement benefits with employer matching; tuition benefits and other workplace perks such as flexible work schedules, anniversary programs and employee recognition programs, etc.

Application Instructions:

CityU of Seattle only accepts application materials through this online application process. Please submit a complete application to be considered for this position. A complete application includes:

• Completed Electronic Application Form
• Current Resume
• Cover Letter

Once you have created a profile, please remember to record your password. Responses will be sent to your Interview Exchange account if you use the 'Help Desk' feature. A hiring manager will contact candidates with qualifications and experience most aligned with current needs. Once the position is filled, you will see a status update in your account profile.

If you encounter technical problems while applying for a position, please use the 'Help Desk' feature in your Interview Exchange account to submit the issue to technical support. For non-technical issues or questions, please email employment@cityu.edu.

City University of Seattle is an equal opportunity employer and is continuously working to build a diverse faculty and staff. City University strongly encourages inquiries from all qualified individuals interested in becoming part of the CityU team, including women, native & aboriginal peoples, persons with disabilities, and members of visible minorities.

URL: www.cityu.edu