What are the responsibilities and job description for the Night Operations Compliance Manager position at City Wide Facility Solutions- Central NJ?
Are you looking for a part-time evening position with a flexible schedule?
If you have management experience and good communication skills, you'll want to check out this job at City Wide Facility Solutions!
City Wide Facility Solutions, the nation's leading sales and management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. We offer competitive pay within a collaborative and energizing culture.
Position Summary: The Night Operations Compliance Manager (Night Manager) at City Wide Facility Solutions plays a critical role in overseeing the quality of our cleaning operations during night shifts. This position entails managing relationships with Independent Contractors (IC), ensuring contract compliance, and maintaining high standards of service that meet client expectations.
Essential Functions
If you have management experience and good communication skills, you'll want to check out this job at City Wide Facility Solutions!
City Wide Facility Solutions, the nation's leading sales and management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. We offer competitive pay within a collaborative and energizing culture.
Position Summary: The Night Operations Compliance Manager (Night Manager) at City Wide Facility Solutions plays a critical role in overseeing the quality of our cleaning operations during night shifts. This position entails managing relationships with Independent Contractors (IC), ensuring contract compliance, and maintaining high standards of service that meet client expectations.
Essential Functions
- Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems.
- Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
- Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
- Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
- Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
- Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
- Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
- Other duties as necessary.
- High school diploma required or equivalent experience in commercial janitorial services industry.
- Prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
- Strong planning, organization skills, and attention to detail.
- Excellent communication and interpersonal skills.
- Must be innovative and strive for continuous process improvement.
- MS Office, Internet skills required.
- The ability to speak English and Spanish is a plus.
- Part time
- The assigned work hours are flexible, somewhere between 5:00 pm – 2:00 am.
- 8-15 hours per week.
- $15 per hour.
- Mileage reimbursement up to $600/month.
Salary : $15
