What are the responsibilities and job description for the Sales Director position at City Wide Facility Solutions | Silicon Valley?
Director of Sales Job Description
We are seeking a highly skilled and experienced Director of Sales to lead our sales team and drive business growth.
Job Summary:
The Director of Sales will be responsible for leading, assisting, and managing a team of sales professionals to exceed our annual sales budget in our designated Sales Territory.
Key Responsibilities:
Sales Management
- Lead the sales team to meet or exceed CWFS sales goals.
- Local field travel with all sales personnel.
- Enforce, and have intimate understanding of, CRM best practices and protocols.
- Review and approve all commission reports prior to submission to President | Owner.
Driving Revenue
- Understand at all times the status of deals in the 30-60-90 day pipeline.
- Act as back up to Sales Executive when PTO is utilized or when a territory is vacated.
- Review and approve bids for Janitorial Services contracts including National Accounts opportunities.
- Participate in appropriate associations and networking opportunities.
- Review all new account paperwork when submitted by SEs.
- Review all appointments set by team.
Leadership and Strategy
- Develop and manage to a CWFS Sales Playbook.
- Assist in development of annual budget and manage to annual sales projections.
- Maintain a one page business plan for the Sales department.
- Play an active role as a key member of the company leadership team.
- Responsible for ensuring compliance with all legal & CWFS best practices, as well as, company policies and procedures.
Working Cross Functionally
- Manage new start obligations with Operations team –drive sales deals to fruition by participating in sales calls, calling key contacts when needed, etc.
- Work closely with Director of Operations and President | Owner to ensure smooth and efficient new starts and account transitions. Support sales personnel to gain client commitments for firm start dates and executing agreements.
- Work with designated internal sales support/marketing contacts to execute email marketing campaigns and other marketing efforts to support sales.
- Assist Operations as needed with pricing existing accounts for additional Janitorial Service contracts.
Hiring and Employee Development
- Maintain an active bench of SE and BDS candidates.
- Drive and manage training content for all sales roles.
- Responsible for the hiring, retention and development of Sales Executives, Sales Development Representatives and other CWFS sales personnel.
- Provide hands on prospecting training and support in the field and by phone.
- Attend job fairs and participate in grass roots hiring efforts (informal meetings with candidates, etc.).
- Conduct weekly one-on-ones and weekly sales meetings.
- Prepare and conduct performance reviews for direct reports.
- Manage all sales related month end reports, score cards, etc.
Knowledge and Experience Required:
- Demonstrated experience in business-to-business sales and sales management with a proven track record of success building a high performing sales team.
- Bachelor's Degree in Business, Marketing, Sales or related field preferred.
Skills and Abilities Required:
- Ability to manage a team and to maintain a culture to drive activity and results through outbound prospecting.
- Ability to use excellent judgement, handle confidential materials and display a professional demeanor at all times.
- Ability to plan, organize and prioritize work duties and responsibilities.
- Ability to meet all deadlines.
- Ability to speak, write and read English fluently.
- Ability to accurately add, subtract, multiply, and divide in all units of measure.
- Ability to accurately calculate rate, ratio, percent and margin.
- Ability to have crucial conversations with both employees and customers.
- Willingness to give and receive constructive criticism.
- Ability to work well with a variety of personality types in a fast paced environment and frequently perform variety of tasks involving different aptitudes, technologies, and procedures.
- Must present in a professional manner.
- Excellent written and verbal communication skills.
Benefits:
CWFS offers a competitive compensation package, including health, dental, vision, 401k.