What are the responsibilities and job description for the Seasonal Events Server position at City Winery New York?
A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
POSITION SUMMARY
Event Servers are responsible for delivering a high-quality, memorable guest experience at all City Winery events. This position can be part-time to full-time, depending on the events calendar and venue needs, allowing all restaurant employees the opportunity to continue working during periods when events occupy the majority of the restaurant's dining spaces. Event Servers handle the setup, presentation, execution, guest service, and breakdown of all City Winery private events. They perform a variety of duties depending on the nature of the event, which may include weddings, corporate functions, high-profile dinners, private concerts, and more. We are currently seeking SEASONAL Event Servers for the months of August through January.
RESPONSIBILITIES
Deliver exceptional guest service experience at all events, with a goal to exceed guest expectations at every event
Perform all duties as assigned at the particular event and related to the nature of the event including but not limited to setup, service execution, and breakdown
Serve food and beverages, handle guest inquiries, requests, and needs
Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest needs at all times
Adhere to City Winery private event steps of service and ensure all steps are taken to execute a high-end event consistent with City Winery standards
Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages
Attend training courses, tastings, and meetings as needed
Follow all company policies, procedures, and guidelines, including being ready to work at the scheduled shift time, in uniform, with a neat and presentable appearance
Perform all other reasonably assigned duties
MINIMUM QUALIFICATIONS
1 years as a banquet/event server or support staff member in a fast-paced, high-volume events environment preferred
Prior experience in a luxury, high-end event setting is preferred
Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and create memorable experiences at every City Winery visit
Ability to execute professional service and handle a diverse group of clientele with composure and hospitality
Ability to manage and complete multiple tasks in a high-pressure environment
Knowledge of safety and sanitation standards
Ability to work with a sense of urgency, proactively, resourcefully, and take initiative
Attention to detail
Effective communication and interpersonal skills with a proven ability to build positive relationships within the scope of employment
Aptitude to resolve problems
Ability to work both independently and in a team environment
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to perform physical requirements of the role including standing/walking for the entirety of the shift, bending, pulling, pushing, using stairs, and lifting and carrying up to 50 pounds
About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award-winning, locally produced wines. But there's more to us than that - we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world-class music venues to sustainably produced wines with ratings of 90 points, City Winery offers a range of top-notch events & experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.
