What are the responsibilities and job description for the Night Auditor position at CityFlatsHotel?
· Welcome guests upon their arrival
· Perform all check-in and check-out tasks
· Manage online and phone reservations
· Accommodate guest requests
· Respond to guest complaints in a timely and professional manner
· Communicate and collaborate with hotel staff on the status of rooms
· Liaise with housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
· Confirm group reservations and arrange personalized services for VIP customers and event attendees
· Up-sell guest rooms and promote hotel service and facilities when appropriate
· Maintain a clean and neat front desk
· Refer guests to local amenities and venues
· Knowledge of Port Huron parking options and transportation systems
· Perform other duties requested by the Front Desk Supervisor
Job Type: Part-time
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
- Midnights
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $15