Employment Support Management

Transforming Lives. Connecting Careers. Building Community.

About CityLink

At CityLink, we’re on a mission to show God’s love to those in need by providing a transformative, integrated path to holistic life change. Rooted in our vision of Working Together to Transform Lives and Our Community, we unite compassionate individuals, organizations, and employers to create meaningful impact.

Your Role in the Mission

As the Employment Support Manager, you’ll be at the heart of helping clients take the final and most significant step on their path to life change: landing meaningful employment. You’ll connect passionate individuals to life-changing career opportunities by bridging the gap between training programs, service providers, and trusted employers.

This isn’t just a job; it’s a calling to walk alongside others on their journey to stability and success. You’ll support clients in achieving their dreams by guiding them through industry-specific training programs, preparing them for employment, and connecting them with employers who recognize their unique potential.

What You’ll Do

Here’s how you’ll transform lives and strengthen communities:

Client Career Support

• Be the matchmaker: coordinate client applications, facilitate interviews, and identify the right training programs for each individual.
• Lead career readiness: facilitate employment preparation classes for training tracks in Culinary, Construction, Patient Care, and more.
• Build bridges: connect graduates with trusted employers, ensuring successful matches between clients’ skills and job opportunities.
• Empower clients: guide them through applications, documentation, and interview preparation, standing alongside them every step of the way.
• Evaluate and improve: track placements, collect feedback, and use insights to refine outcomes and retention strategies.
• Champion success: support alumni with career retention strategies and celebrate their growth.

Employer Relationship & Pipeline Management

• Cultivate connections: build and nurture relationships with trusted employers, opening doors to quality, full-time positions for program graduates.
• Inspire collaboration: bring industry professionals into the fold through tours, guest speakers, and interactive sessions.
• Drive innovation: gather employer feedback to continuously enhance program outcomes and client retention.

Why This Role Matters

This position directly supports CityLink’s mission by connecting individuals with meaningful careers, fostering community growth, and ensuring long-term employment success. Your efforts will change lives while leveraging the power of partnerships and the dedication of volunteers.

What You Bring

We’re seeking someone with a passion for people and purpose who thrives in collaborative and dynamic environments.

Core Qualifications

• A mature faith and commitment to personal growth.
• A self-starter mindset with a solution-focused approach.
• Strong organizational skills, with an ability to prioritize and execute efficiently.
• A heart for working with diverse groups and leading with empathy.
• A drive to help others succeed, even through challenging situations.

Education & Experience

• Experience working with job seekers, job placement, or employer relations.
• Background in Human Resources, hiring processes, or career coaching is a plus.
• Familiarity with case management software and basic tech applications (Microsoft, web tools).
• Proven ability to manage multiple tasks in a fast-paced, evolving environment.

Why Join Us?

Competitive Salary: $50,000 - $58,000 based on experience

Amazing Benefits:

• $0 monthly healthcare costs with dental and vision coverage.
• Annual learning stipend - because growth is non-negotiable.
• Gym reimbursement to keep your body as strong as your purpose.
• PTO, sabbaticals, and generous holidays to recharge and refocus.
• 5% retirement contribution because your future matters, too.

Your Impact Starts Here

This full-time role requires passion, dedication, and flexibility, with non-traditional hours typically running Monday through Friday between 8am and 9pm, plus occasional Saturdays for special events or meetings. You’ll have the unique privilege of witnessing lives transformed, one family at a time, while being part of a vibrant and supportive team.

Join Us and Transform Lives

If you’re ready to be part of a purpose-driven team working to build brighter futures for individuals and families, we’d love to hear from you. Together, we’ll create pathways to hope, opportunity, and holistic life change.

Job Type: Full-time

Pay: $50,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $50,000 - $58,000