What are the responsibilities and job description for the Part/Full-Time Customer Service Retail Sales Associate position at CITYMAX PAWN?
CITYMAX PAWN is looking to hire a part/full-time Retail Sales Associate to join our team! We are a small, family owned business located in Bryan, TX. We are currently looking for a team member that is energetic, flexible, and enjoys working in a fast-paced environment.
Our store is open: 9:00 AM - 6:30 PM Monday thru Saturday and CLOSED on Sunday.
Position Summary:
We are seeking entry-level sales associates. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail side of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers, assists with customer inquiries and problem resolution. Associates will work with a wide variety of jewelry and general merchandise, to include tools, electronics, and much more.
The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualification and experience.
Responsibilities of a Pawnbroker / Retail Sales Associate are:
(This is a representative list of the general duties the Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)
- Greets and interacts with all customers to develop a rapport to better help provide and recommend appropriate financial solutions
- Performs non-management open/close procedures
- Keeps sales floor clean, stocked and maintains display of merchandise
- Performs sales and loan transactions in accordance with established policies, procedures, practices and regulatory requirements
- Handles all cash and negotiable items in accordance with established policies, procedures, practices and regulatory requirements
- Answers incoming calls per company standards
- Effectively communicates to customers the legal aspects of the pawn and buy transactions
- Communicates effectively with coworkers and managers, displaying respect and using effective communication tools
- Partners with all employees to create a positive and memorable customer experience
- Successfully completes assigned training
- Other related duties, as assigned
Requirements:
- Must be willing and able to lift/carry up to 50 pounds.
- Must be able to pass a background.
- Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling and lifting.
- Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
- Minimum 18 years of age
- High School Diploma, GED, or equivalent experience
- Strong desire to work, serve customers, work with people, and be team oriented
- Ability to multi-task in a fast-paced environment
- Ability to perform basic math calculations proficiently
- Cash handling experience preferred
- Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
- Computer literate and able to operate Point of Sales (POS) system and common office machines.
Bilingual candidates are encouraged to apply!
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $10 - $15