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Customer Service Assistant PT, Library

cityofarlington
TX Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 3/20/2025

JOB SUMMARY:
Under general supervision, provides reference and readers advisory services; assists customers with specialized library operations; and performs other recurring Library duties.

ESSENTIAL JOB FUNCTIONS:

  • Assist patrons with information, education and recreational reading needs through reference and reader advisory services while utilizing basic search and retrieval skill.  Sources of information may include print material, electronic research databases and community information sources or organizations.
  • Negotiate patron account information, to apply library circulation policies and procedures, to perform standard data entry tasks utilizing automated circulation system; and collect fines and fees through a cash management system.
  • Respond to multiple demands for information from the public and adjust to change with respect to the subject matter or the information need expressed in the user's inquiry.

OTHER JOB FUNCTIONS:

  • Shelve library materials using knowledge of the Dewey Decimal classification system and assist with collection maintenance activities.

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