What are the responsibilities and job description for the Intake Specialist position at CivicMinds, Inc?
The firm is a rapidly growing workers compensation and personal injury law firm located in the heart of the Chicago Loop. Our staff is passionate about helping people who have been injured get the best results possible. We have a strong focus on continuous improvement and employee engagement. Our people are the engine that drives our success.
We are seeking a Spanish speaking intake specialist to join our intake department. This is a rare opportunity for the right person to join us in our intake department as we achieve a new level of sophistication. This role requires your presence in our downtown office. Our intake specialists are legal assistants who combine business acumen with outstanding communication skills to respond to a high volume of calls each day.
The ideal candidate will have the following skills and experience :
- Significant prior experience as a legal assistant or paralegal handling plaintiff's personal injury or workers' compensation.
- Keen eye for evaluating cases from a business perspective.
- Ability to convert a hesitant caller into a client and to make all callers feel supported.
- Highly organized and detail oriented.
- Fluency in Spanish
