What are the responsibilities and job description for the Area Director of Business Development (CIV) position at Civitas Senior Living?
DUTIES AND RESPONSIBILITIES
The following is a general list of key job duties and responsibilities for this position. The list is not to be considered inclusive, and you will be required to perform other duties/responsibilities as assigned by an authorized supervisor.
Essential functions
- Market at a sophisticated level to the clinical referral sources in the assigned area and promote referrals to the “Civitas brand” for multiple assigned communities within a geographical region.
- Identifies business development sources through review of geographic demographics, marketing outreach, sales calls, and hosting marketing events.
- Develops positive, collaborative working relationships with key referral partners and the community at large through marketing initiatives and event planning.
- Develops and establishes and expands professional network.
- Meets the monthly sales and marketing metric expectations.
- Develops and maintains current database of existing and potential referral sources for assigned communities.
- Attends weekly sales & marketing meetings at assigned communities.
- Monitors the return on investment (ROI) for all events and presentations.
- Develops and implements outcome-based marketing plans.
- Maintains a working knowledge of federal and state regulations.
- Monitors and communicates external marketing metrics and trends.
- Prepares required reports in a timely and accurate manner.
- Additional duties as assigned.
Customer service
- Responsible for providing excellent customer service to internal and external customers.
- Maintain the Civitas Standard of a clean, organized, and passionate environment.
KEY JOB REQUIREMENTS
The following is a general list of key job requirements for this position. The list is not to be considered inclusive, and other job requirements may be necessary.
- Bachelor’s degree in Business, Marketing, or related field preferred.
- Experience of 3 years in a sales and marketing role in the senior care industry, preferably in a multi-site role.
- Must be knowledgeable of DADS and Medicare regulations.
- Must be able to communicate effectively with corporate staff, senior management, and community employees.
- Must demonstrate the ability to work responsibly as a team member as well as an individual.
- Must be honest, fair, and dependable, respect confidentiality and the rights and privacy of others.
- Practice and promote Community Policies and Procedures, Mission Statement, Core Values, and Founding Principles.
- Must be computer literate.
- Experience managing budgets.
- Must pass criminal background check.
- Must pass motor vehicle check.
- Must meet all health requirements.
- Must have the ability to travel frequently in assigned territory.
- Must be able to perform the duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
PHYSICAL REQUIREMENTS
The following is a general list of physical requirements for this position. The list is not to be considered inclusive, and other physical requirements may be necessary.
- Sitting, twisting, bending, crawling, squatting, kneeling, crouching, climbing, and balancing may also be required frequently.
- Must be able to operate a motor vehicle.
- Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the Facility.
- Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
Lifting
Carrying
Reaching
Push/Pull
Hand Manipulation
Up to 10 pounds:
Constantly
11 to 25 pounds:
Constantly
26 to 50 pounds:
Rarely
Over 50 pounds:
Never
Up to 10 pounds:
Constantly
11 to 25 pounds:
Constantly
26 to 50 pounds:
Rarely
Over 50 pounds:
Never
Above shoulder height:
Frequently
At shoulder height:
Constantly
Below shoulder height:
Constantly
Constantly
Grasping:
Constantly
Handling:
Constantly
Torqueing:
Occasionally
Fingering:
Occasionally
