What are the responsibilities and job description for the Front of House Manager position at Cj's Olde Towne Restaurant?
Job Summary
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. This role is crucial in ensuring a seamless dining experience for our guests while managing staff and maintaining high standards of hospitality.
Duties
- Supervise and coordinate front of house operations, ensuring efficient service delivery.
- Train, mentor, and manage staff, fostering a positive work environment.
- Oversee food production processes to ensure quality and compliance with health regulations.
- Manage reservations, seating arrangements, and guest inquiries.
- Collaborate with the kitchen team to enhance menu offerings and service efficiency.
- Implement and maintain operational procedures for quick service.
- Handle customer complaints and feedback professionally to ensure guest satisfaction.
- Assist in planning and executing banquets and catering events as needed.
- Utilize Toast POS system for order processing and staff management.
Qualifications
- Proven experience in hospitality management or as an assistant manager in a food service environment.
- Strong knowledge of food management practices and health regulations.
- Experience in quick service fast food restaurants is preferred.
- Familiarity with bar operations is a plus.
- Excellent communication and interpersonal skills to effectively interact with guests and staff.
- Ability to train staff effectively, promoting teamwork and high performance.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- A passion for delivering outstanding customer service.
Join our team as a Front of House Manager where your leadership will contribute to creating memorable experiences for our guests!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 – 60 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $15