What are the responsibilities and job description for the Customer Service Admin position at CJC Auto Network?
Job Overview
We are seeking a dedicated Service Admin to join our team. The Service Admin will play a crucial role in ensuring smooth operations and providing excellent customer service.
Responsibilities
- Utilize computerized systems to manage service requests and appointments
- Handle client inquiries and provide exceptional customer service
- Maintain accurate records through data entry
- Communicate effectively with clients and internal teams
- Conduct outbound calling for service reminders and updates
Skills
- Proficient in computerized systems for managing service requests
- Strong background in client services and customer service
- Excellent phone etiquette and call center experience
- Accurate and efficient data entry skills
- Strong communication skills for interacting with clients and team members
- Experience in outbound calling for service reminders
- Bilingual proficiency is an advantage
Must have smartphone experience.
Very casual office.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
Ability to Commute:
- Englewood, CO 80110 (Preferred)
Work Location: Hybrid remote in Englewood, CO 80110
Salary : $19 - $20