Automotive Parts Counter Representative

Rairdons Dodge Chrysler, Jeep Ram of Kirkland is hiring immediately for an experienced Parts Counter Representative to join our group of stores. We provide an exciting and challenging environment to develop or continue your personal and professional growth. We invite you to experience the high-quality professional environment that our culture provides, with amazing potential for advancement and an excellent compensation package. We do not just offer you a job, we invite you on a journey.

Our progressive and busy parts department offers a unique opportunity for the right individual.

We are multi-franchise automotive dealer group made up of both domestic and import car lines with multiple locations searching for team members with the following skills and attributes.

About you:

Ideal applicant takes pride in their work and understands the quality of service our customers expect.

• Provide Outstanding Customer Service
• Great Communication Skills
• Desire To Succeed
• Proven Sales Leader
• Background In Automotive Parts Sales
• Dependable

About us:

Well-established parts department that is respected for exceptional customer service.

• Aggressive Pay Plans
• Large Customer Base
• Managers That Care
• Ongoing Training
• 5 Day Work Schedule
• Well Stocked Parts Department
• Paid Holidays

Job Type: Full Time

Wages: $48,000 to $78,000 / yr DOE

Pay: Base Commission

Available Benefits, subject to eligibility requirements:

• Medical, Vision, & Dental Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• 401k plan, subject to completion of the introductory period and other eligibility requirements

Paid Time Off:

• All employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law.
• Following 36 months of continuous service, full-time employees will earn an additional 40 hours of RAG PTO on each anniversary date. Following 120 months of continuous service, full-time employees will earn 80 hours of RAG PTO on each anniversary date.

Responsibilities

• Provide high level service to both internal and external customers.
• Communicate with staff and customers in a friendly and professional manner.
• Attend to customer inquiries via phone, email and in person.
• Utilize electronic parts catalog and websites to source parts, accessories and information.
• Provide accurate pricing and availability for retail, wholesale and internal customers.
• Generate parts invoices and collect payment.
• Place order for parts, accessories, tires and supplies from manufacture and various suppliers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.

Qualifications

• Minimum of one year dealership parts counter experience required.
• FCA (Dodge, Chrysler, Jeep or Chrysler) experience a plus.
• Applicants must be 18 years or older, pass a background check and drug free.
• High School Diploma or equivalent.
• Strong interpersonal and time management skills.
• General automotive knowledge and component terminology.
• Experience working with Microsoft Windows and Microsoft Outlook.
• Ability to lift and carry object up to 50lbs independently on flat surface, up stairs and ladders.
• Ability to calculate figures/amounts including; discounts and percentages.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.