Mother Baby Throughput Navigator

Description

Introduction

Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Johnston-Willis Hospital have the opportunity to make a real impact. As a Mother Baby Throughput Navigator you can be a part of change.

Benefits

Johnston-Willis Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  
  

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a Mother Baby Throughput Navigator. We want your knowledge and expertise!

Job Summary And Qualifications

As a Mother Baby Throughput Navigator, you will function as a member of the multidisciplinary team and serve as an advocate and educator for pregnant patients. In Your primary function is to scheduled and coordinate patient procedures. You achieve this goal by building relationships with patients and physicians, coordinating the plan of care, assisting with appointments, tours of facility, transportation needs, education, resource provision and/or representation within the multidisciplinary care environment. The Mother Baby Throughput Navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration.

What you will do in this role:

• Function as a patient advocate from diagnosis to end of active treatment
• Assess patients’ medical, social, psychosocial, and other care needs
• On an individual basis, use appropriate tools to identify patient needs and barriers to care and provide access to potential resolutions
• Identify health disparities and assist in removal of these disparities
• Provide appropriate teaching, outreach, and support to patients and families.
• Ensure the patient is empowered to manage his/her own healthcare needs
• Provide clarification on the healthcare system throughout the care pathway
• Support providers to assist patients in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies, and technologic advances
• Provide education/connection to resources on subjects that fall beyond the scope of individual modalities (access to supportive care, financial support, return to work)
• Streamline processes for patients by assisting with appointment scheduling and paperwork preparation
• Ensure the organization of appointments and explain the sequence of treatments
• Ensure smooth transitions between care modalities, facilities, and providers. Introduce patients to appropriate caregivers, as needed.
• Facilitate patient movement through the appropriate clinical pathway and collaborate with physicians to ensure patient compliance
• Coordinate and assist patients to remove barriers related to insurance coverage, transportation, child care, finances, language, etc. so they can focus on their treatment plan, not these barriers
• Connect patient to hospital and community resources
• Responsible for scheduling and executing group or private tours of the L&D and/or NICU units for families within the navigation program. Based on needs of the patient, tours may include antepartum, postpartum, nursery, ICU and pediatrics, as well as the remainder of the hospital as it pertains to childbirth.
• Communicate with anesthesia regarding any known problems with prenatal patient’s
• Conduct follow-up conversations with all patients and communicate any concerns, changes, or social needs to the appropriate physician or other care provider
• Attend and lead Multidisciplinary Meetings (MDM) and/or other meetings, as necessary
• Ensure appropriate patient data is available and patients are appropriately assessed and documented upon, including identification of appropriate clinical research study options
• Serve as patient advocate and multidisciplinary team member at these meetings
• Document throughout the patient care continuum as per the service line structure
• Drive process improvement
• Make appropriate recommendations for changes to the current program, both locally and at a corporate level, and assist in delivering program improvement
• Participate in outreach to referrers, providers and other medical professionals
• Establish and maintain positive working relationships with key internal and external customers
• Educate each constituent on the role and benefits of the navigation program and high-quality women’s and NICU care
• Provide referrers with timely feedback on patient progress
• Stay current on the latest women’s services developments
• Ensure service continuity
• Establish appropriate mechanisms to ensure service continuity during both planned and unplanned absences and undertake succession planning
• Other duties as assigned by the Director and/or Manager of the MIU Department. This could include monitoring of fetal strips on LD, completing admission process for LD and MB.
  
  

What qualifications you will need:

• Bachelor of Science in Nursing (BSN) from an accredited School of Nursing.
• Current Registered Nurse License in Virginia or Current Multistate Compact License.
• Minimum of 3 years of nursing experience in an acute care hospital setting.
• Minimum of 1 year of perinatal or obstetric nursing experience.
• Previous experience in program development, patient educator in perinatal services, and leadership (charge nurse or clinical coordinator) preferred.
• Current American Red Cross or American Heart Association Basic Life Support (BLS or BCLS) Certification.
• Neonatal Resuscitation Program (NRP) certification must be obtained within 30 days of employment start date.
• RNC-OB, RNC-NIC, RNC-MNN, IBCLC or professional certification preferred.
  
  

CJW Medical Center is comprised of Chippenham Hospital and Johnston-Willis Hospital. We have served the greater Richmond Virginia area for over 100 years. Our campuses offer services in orthopedics, joint care, behavioral health, cancer care, and neurology. We have been recognized as a top performer on Key Quality Measures. Our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our Mother Baby Throughput Navigator opening. Submit your application today and help advance the practice of nursing.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.