What are the responsibilities and job description for the Part-Time - Onsite Support Technician - SEA Airport position at CK Systems, LLC?
Job description
Job Summary
We are seeking a dedicated and skilled Support Technician to join our IT team. In this role, you will be responsible for providing exceptional technical support to our users, ensuring the smooth operation of IT infrastructure, and resolving issues related to hardware, software, and network connectivity. The ideal candidate will have a strong background in IT support and be proficient in various operating systems, hand held scanners and tools.
Preventive Maintenance (Quarterly)
Visit the site to:
Clean, dust, and inventory all equipment
Take before and after photos and generate a PDF report (examples available).
Engage with the client to address any concerns
Responsibilities
Troubleshoot and resolve issues related to computer hardware, software applications, VPN connectivity, and operating systems.
Assist users with Office applications and other software tools to enhance productivity.
Maintain documentation of support processes and solutions for future reference.
Collaborate with the IT team to ensure optimal performance of IT infrastructure.
Conduct routine maintenance checks on equipment and systems to prevent downtime.
Stay updated on emerging technologies and industry trends to provide informed support.
Handheld Scanner Support – Troubleshoot and RMA devices for repairs
Requirements
Proven experience in an IT support role or help desk environment.
Proficiency in operating systems (Windows) and computer hardware troubleshooting.
Experience with Wifi setup and troubleshooting is a plus.
Strong problem-solving skills with the ability to work under pressure.
Excellent communication skills, both verbal and written, to effectively assist users.
Ability to work independently as well as part of a team in a fast-paced environment.
Must pass an airport security background check
Reliable transportation
Job Types: Part-time, Temporary
Pay: $25.00 - $40.00 per hour
Schedule:
On call
Ability to Commute:
SeaTac, WA 98158 (Required)
Work Location: In person
Job Types: Part-time, Temporary
Pay: $25.00 - $40.00 per hour
Benefits:
- Flexible schedule
Ability to Commute:
- Seattle, WA 98158 (Required)
Work Location: In person
Salary : $25 - $40