What are the responsibilities and job description for the Team Member position at CKE?
POSITION SUMMARY
The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. This role provides each guest with a positive experience, prepares quality food products according to standards, and keeps restaurant clean, pleasant and safe for all guests and employees.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties :
- Follows all Company Guest service guidelines and procedures; takes the appropriate action to ensure all Guests receive "SUPERSTAR Service"
- Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned
- Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards
- Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees
- Follows all company cash control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.
- Demonstrates oral communication skills; communicates effectively with various contacts (internal and external)
- Performs other duties and / or special projects as assigned in response to changing business conditions and / or requirements
POSITION QUALIFICATIONS / CORE COMPETENCIES
WORK ENVIRONMENT
PHYSICAL DEMANDS
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
