Russian-bilingual ESOL Administrative Assistant (Limited Duration)

Clackamas Community College (CCC) seeks to hire a Russian-bilingual ESOL Administrative Assistant. This is a limited term, part-time classified, non-union, non-exempt, and non benefits-eligible position. The duration of this position is expected to be 12 weeks, and its purpose is to cover for the incumbent while they're on parental leave. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. 

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to the College strategic priorities and seeks to build relationships in support of community well-being. 

At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.

Overview
This position is responsible for assisting with processes and office operations for ESOL & GED services at Harmony. Providing program information and support referrals for potential and current students, as well as supporting needs of college staff and faculty via telephone, email, and in person.  
 
Essential Job Functions

• Serve as first point of contact for visitors to the ESOL and GED Services Office.  Provide information to students and public regarding various programs in Adult Basic Skills, which includes English for Speakers of Other Languages (ESOL), General Education Development (GED) in English and Spanish, and Adult High School Diploma (AHSD). 
• Perform general office duties, including answering phones, word processing, emailing, filing, maintaining files, duplicating documents, updating materials, distribution of materials and mail, arranging for repair of office equipment and computers, collecting and maintaining inventory of office equipment and supplies, and maintaining up-to-date bulletin boards. 
• Assist ESOL and GED students with making appointments, completing CCC applications, registering, adding/dropping classes, and other tasks, including administration of tests.  Support referral process to college and community resources for ESOL and GED students.  Call students about registration, testing, orientations, enrollment and attendance, as well as other outreach, as requested by office staff or department faculty. 
• Support Accountability through adherence of data collection procedures and accurate data entry into MS Access, Colleague, and other databases used for Title II reporting at the College. 
• Assist Adult Basic Skills (ABS) students in a computer lab environment, which includes tutoring for ESOL and GED as well as overall support for functions of the learning environment.  Provide program support such as maintaining waitlists, maintain program records, tracking enrollment, and testing students.  Respond to inquiries from ABS faculty and staff while supporting overall operations of the office, which may include translation requests.
• Maintain knowledge of and adhere to College and Departmental policy and procedures, including careful adherence to privacy guidelines and confidentiality of student records and information.
• Carry out other duties and/or project-based work as assigned and within the functions of the position.

Auxiliary Job Functions

• Provide assistance to other college personnel as workload and staffing levels dictate. 
• Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility. 
• Maintain work areas in a clean and orderly manner.

Minimum Qualifications
Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the duties as described.  A typical way to obtain the knowledge, skills, and abilities would be: Associate's degree OR at least four (4) years of experience in an office.  A Bachelor's degree is preferred. Demonstrated experience establishing and maintaining cooperative and effective working relationships with others

Must be bilingual in English and Russian.

Ability to exemplify traits that reflect the College’s culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change.

Knowledge

• Experience working with people who speak a language other than English and/or who have significant educational challenges
• Knowledge of software applications including proficiency in word processing and email as well as basic knowledge of spreadsheet, database, and web-based tools in an office environment
• Basic knowledge of FERPA privacy requirements

Skills

• Oral and written proficiency in Russian
• Skill in welcoming visitors and providing exceptional customer service in person and on the phone
• Demonstrated excellent interpersonal and intercultural skills using tact, patience, and courtesy in an office environment serving ESL, GED in Spanish, and GED students
• Must be dependable, adaptable and reliable.

Abilities 

• Communicate with a diverse population
• Communicate effectively both orally and in writing
• Accurately enter data
• Maintain records with accuracy with excellent attention to detail
• Organize thoughts and present ideas in a polite and respectful manner
• Read, interpret, and understand student related records and documents
• Plan, prioritize and organize tasks/workloads
• Meet deadlines
• Maintain confidentiality on student records
• Understand and follow oral and written directions with excellent follow through
• Handle multiple duties in a busy environment; ability to work independently

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
 
Physical Demands of Position
While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects.  The position requires mobility.  Duties involve moving materials weighing up to 5 pounds on a regular basis such as files, books, office equipment, etc., occasionally require moving materials weighing up to 25 pounds, and may rarely require moving materials weighing over 25 pounds.  Manual dexterity and coordination are required more than 50% of the work period while operating equipment such as an automobile, computer keyboard, calculator, and standard office equipment.
 
Working Conditions
Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.
 
Supervisory Responsibilities
Supervision of others is not a typical function assigned to this position.  May provide training and orientation to newly assigned personnel, and may assign work to student workers.
 
Supervision Received
Works under the direction of the Title II Director or designee.

Application Instructions

When applying for this position, you will be required to complete the NeoGov application, including work history relevant to the position and attach the following electronic documents.

1. Resume

2. Cover Letter explaining your interest in the position and describing how you meet the minimum qualifications and requirements of the position.

3. If applicable: Veteran’s Preference documentation 

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

Veterans' Preference

Under Oregon Law, qualified veterans may be eligible for veterans’ preference when applying for positions with CCC. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.

   

Documents Required

• MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) – OR – Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
• Disabled Veterans must also submit a copy of their Veterans' disability preference letter from the Department of Veterans Affairs.

For information regarding Veteran's Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx

Terms of Employment

• All positions at CCC are required to be available for work onsite as requested by the college and requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.
• CCC employees must reside within 50 miles of the Oregon City, Harmony or Wilsonville campus as a condition of employment.
• Providing false information will result in rejection of an application, employment offer or dismissal.

Equal Employment Opportunity

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Salary : $20