What are the responsibilities and job description for the Telecommunications Systems Administrator position at Clackamas County?
CLACKAMAS COUNTY CORE VALUES
Clackamas County Employees Work To Serve The Public And Enrich Our Community. In That Spirit, We Pledge To Hold Ourselves To These Standards At All Times In Our Interactions With Customers And One Another
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
Who May Apply
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, April 9, 2025.
Pay And Benefits
Annual Pay Range: $87,447.48 - $110,710.34
Hourly Pay Range: $42.042059 - $53.226127
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. This position is classified as an IT Administrator 1.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee’s date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous Paid Time Off Package, Including
Employees' Association (EA) Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
Clackamas County's Department of Technology Services is in search of a unique telecommunications professional. If you're passionate about ensuring the smooth and secure operation of telecommunications systems, we have the perfect role for you-Telecommunications Systems Administrator. This position offers a unique opportunity to apply your expertise in security monitoring, vulnerability assessment, and compliance to safeguard our critical systems. Join our team and play a vital role in protecting our digital infrastructure.
In this role, you will be at the heart of our organization's communication infrastructure. You will play a key role in designing and maintaining our telecom systems, ensuring seamless connectivity across our network. From optimizing call center operations to managing voicemail and cellular systems, you will keep our communication channels secure and efficient. You will troubleshoot issues, implement new telecom solutions, and collaborate with teams to support evolving business needs. Your expertise will help shape our telecom strategy, ensuring reliability and efficiency across all systems.
The ideal candidate for this position is a proactive problem solver with a keen eye for detail and a passion for telecommunications technology. You deeply understand network architecture, telecom system design, and data room configuration. Your ability to analyze, audit, and enhance telecom infrastructure makes you a valuable asset to any team. You communicate effectively with stakeholders, work well under pressure, and thrive in an environment where innovation meets reliability. Whether securing networks, managing vendor relationships, or troubleshooting complex system issues, your proactive approach will be a key factor in your success.
Join us and take your telecommunications expertise to the next level. You'll have the opportunity to work with cutting-edge technologies, collaborate with a talented team in a dynamic environment, and continue growing professionally with support for certifications and development. If you're ready to make an impact, apply today!
Required Minimum Qualifications/ Transferrable Skills:*
Duties may include but are not limited to the following:
Incumbent typically works in a variety of settings and locations. Work requires the ability to bend, crawl, climb, stoop and be available at sites to provide client support in the installation, repair and maintenance of hardware and software. Incumbent must be able to lift or move personal computers, terminals and peripheral equipment which may weigh up to fifty pounds. Frequently works early and late hours to meet timelines, provide off-hour upgrade and maintenance, and respond to emergency situations.
Within the Electronics Services Division of Technology Services, duties require frequent to continuous standing, walking, squatting, kneeling, crawling, bending, twisting, climbing,
overhead reaching, grasping, fine motor control, accurate color perception, and the ability to lift up to 80 pounds and carry 30 pounds. Duties also involve exposure to electrical hazards,
confined spaces, loud noises, vibration, slippery and/or uneven surfaces, working at heights, exhaust fumes and dust, chemicals, and adverse weather conditions including extreme
temperatures.
WORK SCHEDULE
This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Must be able to perform after-hours emergency response on a call-out basis. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
High quality, innovative, cost-effective technology for county departments and county commissioners
While it is not possible to know with certainty all of the challenges that the future will bring, one assumption seems certain; today's practices will not be adequate to meet tomorrow’s needs.
Along with this, we know that technology is constantly changing. Therefore as Clackamas County is committed to providing high quality public service, we must continually strive to improve. We can accomplish this by providing the necessary on-going training; improve and upgrade our computer systems, both software and hardware, whenever feasible; and implement county-wide
technical standards to ensure compliance.
The Technology Services staff is committed to meeting these goals and look forward to the challenges and opportunities of the future.
Learn more about Clackamas County Technology Services
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application
How To Claim Veteran's Preference
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day .
EQUAL EMPLOYMENT OPPORTUNIT Y
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
JCallahan@clackamas.us
Clackamas County Employees Work To Serve The Public And Enrich Our Community. In That Spirit, We Pledge To Hold Ourselves To These Standards At All Times In Our Interactions With Customers And One Another
- Service
- Professionalism
- Integrity
- Respect
- Individual accountability
- Trust
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
Who May Apply
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, April 9, 2025.
Pay And Benefits
Annual Pay Range: $87,447.48 - $110,710.34
Hourly Pay Range: $42.042059 - $53.226127
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. This position is classified as an IT Administrator 1.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee’s date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous Paid Time Off Package, Including
- 12 hours of vacation accrued per month
- Eligible newly hired employees will have the one-time option to frontload their first year of vacation! This means you have access to vacation leave at time of hire.
- 8 hours of sick accrued per month
- 10 paid holidays and 1 personal day per year
- Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
- Employer paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)
- A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
- A Choice of Dental Plans
- Robust EAP and wellness programs, including gym discounts and wellness education classes
- Longevity pay
- Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
- A variety of additional optional benefits (see links below for additional information)
Employees' Association (EA) Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
Clackamas County's Department of Technology Services is in search of a unique telecommunications professional. If you're passionate about ensuring the smooth and secure operation of telecommunications systems, we have the perfect role for you-Telecommunications Systems Administrator. This position offers a unique opportunity to apply your expertise in security monitoring, vulnerability assessment, and compliance to safeguard our critical systems. Join our team and play a vital role in protecting our digital infrastructure.
In this role, you will be at the heart of our organization's communication infrastructure. You will play a key role in designing and maintaining our telecom systems, ensuring seamless connectivity across our network. From optimizing call center operations to managing voicemail and cellular systems, you will keep our communication channels secure and efficient. You will troubleshoot issues, implement new telecom solutions, and collaborate with teams to support evolving business needs. Your expertise will help shape our telecom strategy, ensuring reliability and efficiency across all systems.
The ideal candidate for this position is a proactive problem solver with a keen eye for detail and a passion for telecommunications technology. You deeply understand network architecture, telecom system design, and data room configuration. Your ability to analyze, audit, and enhance telecom infrastructure makes you a valuable asset to any team. You communicate effectively with stakeholders, work well under pressure, and thrive in an environment where innovation meets reliability. Whether securing networks, managing vendor relationships, or troubleshooting complex system issues, your proactive approach will be a key factor in your success.
Join us and take your telecommunications expertise to the next level. You'll have the opportunity to work with cutting-edge technologies, collaborate with a talented team in a dynamic environment, and continue growing professionally with support for certifications and development. If you're ready to make an impact, apply today!
Required Minimum Qualifications/ Transferrable Skills:*
- A minimum of five (5) years of related experience with telecommunication systems and network equipment that would provide the required knowledge and skills to perform the responsibilities of this position
- Experience installing, maintaining, and testing analog and digital circuits and devices
- Knowledge of Network System architecture, configuration and design, telecommunications systems records, data room design, specific and general telecommunication systems terminology and technology
- Knowledge of project management techniques
- Ability to communicate effectively, both orally and in writing
- Ability to perform after-hours emergency response on a call-out basis
- Must possess Siemens / Unify voice server certifications
- Experience installing, maintaining, programming, and testing telecommunication systems, servers, and devices
- Experience with VoIP technologies
- Experience procuring and provisioning cellular devices
- Familiarity with telecom billing and cost optimization, including auditing invoices and managing telecom service contracts
- Understanding of security best practices for telecom networks, including encryption, access controls, and fraud prevention
- Must pass a criminal history check which may include national or state fingerprint records check
- Must pass a post-offer physical assessment; accommodation requests will be reviewed on an individual bases in compliance with State and Federal legislation.
- Driving is required for county business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy
- For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
Duties may include but are not limited to the following:
- Participates in long-range planning and design of Telecom configurations and systems; confers with departments to analyze current and projected requirements; researches new systems and technologies.
- Participates in occasional Telecom project management and coordination; occasionally, may coordinate meetings, schedules, objectives, and materials. Problem-solving and building consensus with management, users, and vendors.
- Participates in the design and implementation of Telecom standards; prepares detailed documents, drawings, network charts, and specifications, including technical details of hardware and software; participates in the development and documentation of operational procedures; participates in the design of new methods and procedures for accomplishing work; occasionally may prepare services estimates; participates in the design and coordination of hardware and software requests with vendors. Interacts with selected vendors.
- Occasionally, specialized training may be provided to technicians and analysts, who may participate in coordinating telecommunications network maintenance, testing, and daily operations.
- Performs routine physical installation, maintenance, programming, moves, adds, changes, and repair of Voice server equipment, security servers, storage systems, and interface applications; specialized and proprietary applications, software, and all other related equipment.
- Performs routine audits, analysis, design, and programming of voice equipment, Cellular devices, cellular plans, building security networks, peripheral servers, specialized and proprietary applications, software, and related equipment.
- Performs routine audits, installation, maintenance, and repair of video conferencing servers, CSU/DSU's, hubs, switches, telecommunications network equipment, telecommunication system-related microcomputers, and multiplexers.
- Performs routine server and network security; secures backup and data recovery as required; monitors and analyzes equipment performance to identify and correct problems or potential problems.
- Troubleshoots and repairs telecommunication system equipment and network using test equipment, tools, schematics, circuit diagrams, and manufacturers' specifications.
- Participates in the evaluation and specification of telecom equipment and purchases; participates in the recommendation of award of bids and supports the overall purchasing process of telecommunication systems, including occasional contract creation.
- Performs audits of Telecommunication circuits, fiber, systems, and invoices. Creates detailed reports and charts.
Incumbent typically works in a variety of settings and locations. Work requires the ability to bend, crawl, climb, stoop and be available at sites to provide client support in the installation, repair and maintenance of hardware and software. Incumbent must be able to lift or move personal computers, terminals and peripheral equipment which may weigh up to fifty pounds. Frequently works early and late hours to meet timelines, provide off-hour upgrade and maintenance, and respond to emergency situations.
Within the Electronics Services Division of Technology Services, duties require frequent to continuous standing, walking, squatting, kneeling, crawling, bending, twisting, climbing,
overhead reaching, grasping, fine motor control, accurate color perception, and the ability to lift up to 80 pounds and carry 30 pounds. Duties also involve exposure to electrical hazards,
confined spaces, loud noises, vibration, slippery and/or uneven surfaces, working at heights, exhaust fumes and dust, chemicals, and adverse weather conditions including extreme
temperatures.
WORK SCHEDULE
This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Must be able to perform after-hours emergency response on a call-out basis. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
- Explore Clackamas County
- Working for Clackamas County
- Recreation, Arts & Heritage
High quality, innovative, cost-effective technology for county departments and county commissioners
While it is not possible to know with certainty all of the challenges that the future will bring, one assumption seems certain; today's practices will not be adequate to meet tomorrow’s needs.
Along with this, we know that technology is constantly changing. Therefore as Clackamas County is committed to providing high quality public service, we must continually strive to improve. We can accomplish this by providing the necessary on-going training; improve and upgrade our computer systems, both software and hardware, whenever feasible; and implement county-wide
technical standards to ensure compliance.
The Technology Services staff is committed to meeting these goals and look forward to the challenges and opportunities of the future.
Learn more about Clackamas County Technology Services
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application
- Application Process
- Help with the Application
How To Claim Veteran's Preference
- Request Veterans' Preference
- Learn more about the County's Veterans' Preference
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day .
EQUAL EMPLOYMENT OPPORTUNIT Y
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
JCallahan@clackamas.us
Salary : $87,447 - $110,710
