Communications & Marketing Officer

Salary :

154,151.00 - $171,082.00 AnnuallyLocation :

Milwaukie, ORJob Type :

Full-Time 40 HourJob Number :

2025-0004Office :

Office of the Fire ChiefDivision :

Fire Chief's OfficeOpening Date :

01 / 09 / 2025Closing Date :

2 / 9 / 2025 11 : 59 PM Pacific

Attention Applicants :

To ensure your application is considered, please read this job announcement in its entirety. It contains essential information about the role, our organization, and specific instructions on how to apply. Failure to follow these instructions may result in your application being disregarded. We value attention to detail and adherence to our application process, so please carefully review all sections and submit all necessary documents with your electronic application. Your thorough understanding and compliance with these guidelines are key to advancing in our selection process.

Why Come Work for Clackamas Fire

Join the forefront of emergency response with Clackamas Fire, one of Oregon's largest and most dynamic fire protection districts. We are at the heart of community safety, proudly serving nearly 250,000 residents across a diverse 303-square-mile area.

Our expansive service area is a tapestry of vibrant communities, including Gladstone, Happy Valley, Johnson City, Milwaukie, Oregon City, and Sandy, along with numerous thriving unincorporated areas. This diversity not only enriches our work but also challenges and hones our skills in unique ways, making us adaptable and proficient in a wide range of emergency scenarios.

Our team includes dedicated individuals that serve across a variety of disciplines, providing high-quality internal and external customer service. Our firefighters expertly handle tens of thousands of incidents annually from 24 strategically located fire stations. The fire marshal's office, public education, and wildland personnel protect our communities through community risk reduction activities. Our support and administrative personnel are the backbone of our mission, using their technical expertise and skills to keep our systems, infrastructure, equipment, and people functioning efficiently and enable our firefighters to perform at their best.

At Clackamas Fire, our commitment goes beyond the call of duty :

We are a family of professionals, united by our purpose, "Sworn to Serve, Dedicated to Save," driving us to excel in saving lives and protecting property.Innovation, accountability, and teamwork are not just concepts but the pillars of our operational excellence, ensuring we remain at the cutting edge of fire and emergency services.Our values are embodied in "TEAMS" : Trust, Empowerment, Accountability, Mindset, and Service. These values are the compass guiding our actions, fostering a culture where open communication, critical thinking, and exceptional service are the norms.We are deeply invested in the personal and professional growth of our team, understanding that their well-being directly translates to the quality of service we provide to our community.Our relentless pursuit of excellence in all aspects of our work is driven by a singular goal : to earn and maintain the unwavering trust of the communities we serve, ensuring their safety and resilience.By choosing a career with Clackamas Fire, you're not just joining a team; you're becoming part of a family dedicated to making a significant impact in the lives of others and the safety of our community.Job Opening Description

The Communications and Marketing Officer is an exempt management position and is responsible for the comprehensive management of public information, marketing, and internal and external communication programs for Clackamas Fire District. This position oversees program development, resource application, and accountability to ensure effective communication and marketing efforts. The Communications and Marketing Officer directs and manages the interaction between the Fire District and the public, fostering positive relationships and ensuring transparency. Key activities include the development and execution of communication and marketing strategies, maintaining and enhancing the District's public image, and providing timely and accurate information to the community. This role interfaces with media outlets, writes, edits, and approves press releases, manages social media content and messaging, and represents the Fire District at community events. Responsibilities include executing a wide range of complex duties with significant potential to impact the Fire District's budget, reputation, image, and operational effectiveness.

Supervision Received : Works under the direction of the Fire Chief or designee but is expected to be self-directed work independently and require minimal supervision. Works under the direction of the Fire Chief or designee, but is expected to be self-directed, work independently, and require minimal supervision.

Supervision Exercised : Responsible for the direct supervision of personnel engaged in public information, social media, marketing, public events, classes or special assignments. May be assigned to supervise programs or provide instructional and advisory direction to Fire District staff. Oversees the delivery of public information, internal and external communication / messaging and marketing strategies.Duties and Responsibilities

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive list of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance workload. The Communications and Marketing Officer's essential functions do not include combating or preventing fires.

Provides guidance and oversight of the strategic direction of projects and programs that impact the District's public relations, marketing, government affairs, and internal and external communications.Provides guidance and oversight of the development of the District's communication plan both internally and externally.Advises the Fire Chief and Command and General Staff on communications plan.Provides guidance and oversight of District outreach plans for topics that may generate strong public opinions.Participates with the Fire Chief in managing the strategy of District messaging.Manages activities for the Fire District that promote fire and life safety and general information to the public by means of press releases, social media, print media, PSA (public service announcements), programs, and presentations of various kinds. Coordinates with the Community Services Division Chief over station tours and public education campaigns, open houses.Keeps accurate records of activities; prepares reports, news releases of various kinds, and assists with annual reporting.Coordinates and manages the collection of information from within the Fire District that is necessary to provide an internal / external-departmental newsletter, oversees the creation and distribution of the newsletter on a regular basis.Provides guidance and oversight of public relations throughout the Fire District.Provides guidance, assistance and coordination with the Community Services division in public education for the Fire District through the Community Services Division Chief and assigned staff.Provides guidance and messaging emergency preparedness and community resilience, for the Fire District in coordination with the Community Resilience Officer.May report to incident commander on incidents, coordinates and assists in the preparation of media activities by obtaining and releasing correct and factual information relating to Fire District activities and operations.Attends schools, classes and other meetings to keep abreast of new techniques and procedures developed to improve and promote public relations.Coordinates with the Community Services Division Chief to help organize community event activities for the Fire District, utilizing career and volunteer personnel.Promotes positive on-going relationships with local governments, civic groups and other regularly attended community group meetings.Serves as the lead Public Information Officer (PIO) during normal working hours and may also be called upon to represent the Fire District in after-hours events; ensures an after-hours PIO response; provides training to those employees who are approved to serve as on-scene PIO's.Maintains a positive relationship with media outlets and be reasonably responsive to their needs by returning requests for information via phone calls, pages and emails.Serves as or appoints and oversees the Master of Ceremonies at all Fire District related events including but not limited to the Annual Awards Banquet, promotional events, retirement events, swearing in ceremonies.Leads in the facilitation of internal and external communications.Maintains a public and media presence for the Fire District on matters beyond just emergency incidents.Develops and distributes Fire District message to the community and public through a variety of methods. Develop and implement strategic communication and marketing plans that align with the Fire District's goals and objectives.Serves as the primary liaison between the Fire District and media outlets, ensuring accurate and effective messaging.Writes, edits, reviews, and approves public-facing content, including press releases, website updates, newsletters, and social media posts.Manages the District's social media presence, ensuring consistent and appropriate messaging across platforms.Attends community events as a representative of the Fire District, promoting its mission and services.Monitors public sentiment and media coverage, providing analysis and recommendations to the Fire Chief and Command and General Staff.Coordinates crisis communications applications, programs, public alerting in disasters, and serve as a spokesperson during emergencies or significant incidents.Fosters strong relationships with internal stakeholders to ensure consistent messaging and support internal communication efforts.Prepares and submits annual budgets. Manage communication-related budgets and resources efficiently, ensuring accountability and cost-effectiveness.Provides training and guidance to staff on media relations and communication best practices.Evaluates the effectiveness of communication and marketing programs, making data-driven recommendations for improvement.Emergency Callback : May be required to work outside of regular hours or be recalled from non-protected leave on short notice to support critical district activities.

Desired Competencies :

ApproachabilityCustomer FocusEthics and ValuesInformingIntegrity and TrustPolitical SavvyManaging Vision and PurposeAction OrientedComposureTimely Decision MakingInterpersonal SavvyPresentation Skills

Qualifications

The following minimum qualifications are required for this position however an equivalent combination of education and experience may be considered.

Valid Driver's LicenseHigh School Diploma, GED, or Associate's degreeMinimum of 3 years of professional level in related field such as public information, community services, or public safetyAbility to work flexible hours, including evenings and weekends, as required for community events and emergency responsePreferred Qualifications

10 years of professional level experience in related field such as public information, community services, public safety, communications and marketingExperience with civic groups and community groupsExperience working with federal, state, county, and municipal organizationsExperience with leading the public information and marketing for bonds and leviesFEMAG290 : Public Information Officer - BasicFEMAE / L0388 : Advanced Information OfficerFEMA E / L 952 : All-Hazards Position-Specific Public Information OfficerSupplemental InformationQualifications

Evaluation Components

Minimum Qualification Review

Pass / FailWeek of February 10, 2025Panel Interview

50% of the total scoreIn-person panel interview will be February 18, 2025Presentation

50% of the total scoreIn person Presentation will be February 18, 2025Questions regarding this position can be directed to :

Program Specialist Nannette Howland

Clackamas Fire District

Telephone : 503-742-2954 (Email is preferred)

Please add the job title to the subject line)How to Apply

To apply for this position, click on "Apply" button to fill out all information in the online application and complete the questionnaire. Failure to do so may result in your application being removed from consideration.Application Checklist

1. Completed electronic application including supplemental questions

2. Resume

UPLOAD).

Please clearly address your years of experience as it relates to the position.

3. Cover Letter

UPLOAD).

Should include why you want to work at Clackamas Fire and a description of your experience / service relating to the position.

4. High School Diploma, GED, or College Degree

UPLOAD).

5. Certification & Documentation

UPLOAD) . Please read all supplemental questions carefully and attach all application documents requested.

6. Veteran Documentation

UPLOAD) . To receive veteran preference points you must attach appropriate documentation (DD214).After you Apply

You will get an email stating your application has been submitted. Log in to your government jobs account before the job announcement closes to see if you have any pending tasks or notifications, and make sure to complete these tasks before the job announcement closes. These can be found under the "My Applications" section.

Be sure to check both your email and government jobs account for updates regarding this recruitment.Tentative Recruitment Timeline

January 13, 2025 - Announcement Posting

February 9, 2025 - Close Date

Week of February 10, 2025 - Application Review

February 18, 2025 - Panel Interview & Presentation (In-Person)

February 20, 2025 - Conditional Job Offer

February 20th - February 28th - Post Clearance

March - Start DatePost Clearance & Special Requirements

Clackamas Fire District will conduct criminal background checks on final candidates. All applicants are subject to additional pre-employment checks such as driver's license, drug screening, employment history verification, reference checks, and education verification, as required for the position.Post Clearance Requirements

Successfully pass driving & background check clearanceSuccessfully complete a pre-employment drug testAdditional Information

This is an in-person with a 4 / 10 schedule from Monday to Thursday. The standard working hours are from 7am to 5 pm. Hybrid work or work from home arrangements are not available for this position.Veteran's Points

Eligible veterans who meet the qualifications will be given veterans' preference. To receive preference, veterans must attach appropriate documentation as outlined by the Department of Administrative Services at the following website : Veteran Employment. Veterans may also call the Oregon Department of Veterans Affairs at 1-800-692-9666.Additional information :

Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website : NOTE : If claiming veterans' preference please be sure to attach your DD214 or Disability letter from the VA.Clackamas Fire does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Clackamas Fire District will review these documents to confirm that you are authorized to work in the United States.If you wish to identify yourself as an individual with a disability under the Americans with Disabilities Act of 1990 and will be requesting accommodation, please contact the Clackamas Fire Human Resources Division by calling 503-742-2669.

Clackamas Fire is an equal opportunity employer committed to work force diversity, fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income.Clackamas Fire is a drug free workplace.Clackamas Fire District #1 offers a comprehensive benefits plan to include Medical, Dental, Vision, Life Insurance, Post-Employment Health Plan (PEHP), and Supplemental Voluntary Insurances. Clackamas Fire District #1 participates in Oregon Public Employee Retirement System and offers a generous deferred compensation plan. This does not apply to seasonal forestry or volunteer positions.

Salary : $154,151 - $171,082