Tour Prep Technician

JOB SUMMARY:
- The Tour Prep Technician is part of the Sound Image outbound team, building outboard
processing racks, prepping and packing work trunks for tours and events driven by daily
demand.
- This includes live testing of the complete control package once prepped prior to packing
for shipping.

QUALIFICATIONS/ REQUIREMENTS: The requirements listed below are representative of the
knowledge, skill and/or ability required to perform the essential functions of this job while
exercising appropriate levels of judgment and discretion.

- Familiarity with Sound Image/Clair Gear and tour prep workflow.
- Working knowledge of Live Audio inventory as well as skills to assemble and operate
equipment.
- Attention to detail with a strong emphasis on accuracy to ensure production at
expected quality and quantity levels.
- Exceptional customer service skills.
- Ability to excel and adapt in a fast-paced, client driven, demanding environment.
- Ability to work as part of a team and maintain a positive attitude under sometimes
challenging conditions.
- Ability to operate Inventory ERP is a helpful skill.
- Prompt, consistent, and dependable attendance is a requirement for this position.
- Availability to work overtime on short notice, including weekends, when necessary.
EDUCATION AND/OR EXPERIENCE:
- High School Diploma.
- 2 Years' experience preferred.
- All Live Audio skills and certifications are an added bonus and taken into consideration
for this position.
Essential Functions:
- Communication with operations team to keep daily workflow of the tour prep's on
schedule.

RESPONSIBILITIES AND DUTIES:1. Follow and complete the Tour/Event checklist working with assigned OPs team
member.
2. Collaborate with Operations/Supervisors/ Managers on issues, timelines, regarding
Tours/Events you are assigned.
3. Delegate tasks to techs, roadies, and RIT's to help complete your package prep.
4. Keep up to date with work emails and notifications.

COMPANY CONFORMANCE STATEMENT: Sound Image/ Clair employees at every level are
expected to conform to the following:
- Support Clair's Strategic Blueprint, Mission, and Core Values.
- Exercise honesty, integrity, and respect and interact professionally with co-workers,
clients, and vendors.
- Demonstrate a positive attitude.
- Maintain a professional appearance and demeanor.
- Maintain regular attendance.
- Keep work areas neat and organized.
- Exercise initiative and be open to learning new skills and tasks.

Every employee shares responsibility for safety and health within the company. All employees
are expected to follow all safety policies and procedures.