What are the responsibilities and job description for the Behavioral Health Adult Case Manager - Clifton Springs position at Claratel Behavioral Health?
JOB SUMMARY
The Adult Case Manager is an integral part of the Community Support Services (CSS) Program, which provides recovery-focused services including case management and psychosocial rehabilitation to adults living in their communities. Under general supervision, Case Managers provide interventions specifically related to treatment goals outlined on the Individual Recovery Plan (IRP), assist with coordination of care, attend agency and intra-agency meetings in the community, participate in systems evaluations to promote family navigation and enhance supports in services, and provide family education and utilization of natural supports in the community.
DUTIES AND RESPONSIBILITIES
Completes community needs assessment for all individuals assigned to caseload
Is a member of and participates in interdisciplinary treatment team meetings to provide input for client treatment needs based on observation/interactions with individual/family/other providers
Provides on-going support and case management functions in accordance with the strengths, needs, and preferences identified within the treatment plan in order to help the individual achieve stated goals and objectives
Provides timely, high quality documentation for all service contacts including face-to-face and collateral meetings and outreach attempts in accordance with agency/regulatory standards requirements
Meets regularly with program manager as a means of enhancing professional growth, reviewing and evaluating the provision of case management services, and attend to required administrative issues
Is responsible for making outreach to all clients assigned to caseload a minimum of twice monthly
Facilitates communication between various community providers on behalf of client
Communicates effectively with clinicians/agency staff about challenges/concerns with clients
Maintains ethical standards and immediately communicates issues of safety and/or client health changes to program manager
Additional duties as assigned by the Program Manager and/or Director
WORKING CONDITIONS
Community and clinic setting, Monday-Friday 8:15am-5:00pm, service delivery is in-person and via telehealth/telephone
May require evening/weekend or adjusted hours due to program and community events
Ability to use a computer, telephone, fax, copy and scanning machine
Must complete/pass agency-sponsored defensive driving course, as well as all other agency-required trainings.
MINIMUM QUALIFICATIONS
Bachelor’s degree in related field (such as human services, counseling, criminal justice, or social work)
Proficient technology skills to be able to use electronic medical record, computer, telehealth system, and cell phone
Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community
Must have transportation to and from work, strong interpersonal skills & be a positive team player
One years’ experience in a behavioral health setting providing case management/community support service, preferred