What are the responsibilities and job description for the Behavioral Health Technician - BHT - Crisis Center - Multiple Shifts position at Claratel Behavioral Health?
7:00 AM - 7:45 PM (FT 2 openings)
7:00 PM - 7:45 AM (FT 1 opening)
3:00 PM - 11:45 PM (PT Fridays only)
7:00 PM - 7:45 AM (PT Every other Wed)
11:00PM - 7:45AM (PT Every other Fri)
Accountability: Social Services Tech Manager
Position Summary:
The Social Services Tech (SST) provides direct care and support to individuals experiencing acute behavioral health crises in a crisis stabilization unit. The SSTT works under the supervision of the Social Services Tech Manager and supports the multidisciplinary team in delivering compassionate, safe, and effective care to clients. This role is essential in ensuring a therapeutic environment, managing client behavior, and assisting in the implementation of treatment plans.
Key Responsibilities:
Client Care and Support:
Assist clients with activities of daily living (ADLs) as needed.
Monitor and document clients' behavior, mental status, and physical condition.
Provide emotional support and crisis intervention to clients.
Ensure the safety and security of clients through continuous observation and de-escalation techniques.
Facilitate group and individual activities aimed at promoting recovery and stabilization.
Performs duties from a recovery oriented, client centered, and trauma informed perspective.
Treatment Implementation:
Follow treatment plans as directed by clinical staff, providing support to clients in meeting their goals.
Document client interactions, observations, and progress in electronic health records (EHR) accurately and timely.
Team Collaboration:
Work collaboratively with a multidisciplinary team including psychiatrists, nurses, social workers, and therapists.
Participate in team meetings, providing input on client care and progress.
Communicate effectively with team members regarding client status and any changes in behavior or condition.
Environment Management:
Maintain a clean, safe, and therapeutic environment for clients.
Conduct regular safety checks and report any potential hazards.
Manage supplies and ensure the availability of necessary materials and equipment.
Compliance and Ethics:
Adhere to all organizational policies and procedures.
Comply with state and federal regulations, including HIPAA and confidentiality standards.
Participate in continuing education and training as required.
Qualifications:
Education:
High school diploma or GED required; completion of college coursework in a social-service related field preferred.
Experience:
Minimum one year of experience in a social service-related position or equivalent education/training
2 yrs of previous experience in a behavioral health setting preferred.
Experience with crisis intervention and de-escalation techniques is a plus.
Skills:
Strong interpersonal and communication skills.
Ability to remain calm and effective in high-stress situations.
Proficient in using electronic health records (EHR) systems.
Empathy, patience, and a genuine desire to help individuals in crisis.
Basic computer and typing skills required.
Certification in CPR, MindSet, First Aid, and Defensive Driving.
Ability to perform vital signs and provide a current three-year Motor Vehicle Report.
Strong interpersonal and client service skills.
Physical Requirements:
Ability to stand, walk, and sit for extended periods.
Capability to lift and carry up to 25 pounds.
Sufficient manual dexterity to perform job duties.
Ability to respond quickly in emergency situations.
Work Environment:
Fast-paced crisis stabilization unit.
Potential exposure to aggressive and/or combative clients.
May require working weekends, holidays, and rotating shifts.