What are the responsibilities and job description for the Case Navigator - Clifton Springs MHC position at Claratel Behavioral Health?
Now Hiring: Case Navigator | Clifton Springs Mental Health Center Make a difference. Support healing. Coordinate care.
Are you passionate about mental health, patient advocacy, and care coordination? Join our dedicated team at Clifton Springs Mental Health Center as a Case Navigator and play a vital role in supporting individuals on their journey to wellness.
Schedule: Full-time, Mon - Fri, 8:15am–5:00pmOccasional evening/weekend flexibility may be required for community events.
What You’ll Do:
As a Case Navigator, you’ll be a key member of our multi-disciplinary outpatient behavioral health team. You’ll work closely with nursing staff, physician extenders, and psychiatrists to support whole-person care with a focus on healthcare coordination. You’ll help clients access vital primary and specialty healthcare services, track key health indicators, and provide direct support to empower them in managing their mental and physical health.
Key Responsibilities:
Participate in interdisciplinary treatment team meetings and share observations to support individualized care planning
Collect client health data (vitals, histories, screening tools) and assist in monitoring wellness indicators
Provide ongoing support and medical case management based on clients’ treatment plans
Build strong relationships with healthcare providers to facilitate coordination of care
Deliver individual skills training to help clients manage symptoms and enhance daily functioning
Ensure accurate and timely documentation of all service interactions
Maintain regular outreach to clients and collaborate with internal teams to overcome barriers to care
Prioritize ethical standards and communicate client concerns or safety issues promptly
What You Bring:
Bachelor’s degree in a health-related field OR completion of an accredited Medical Assistant program
Certification by AAMA, ARMA, NCCT, NHA, AMT, or AAH is a plus
One or more years of experience in a healthcare setting
Strong technology skills, including EMR systems, telehealth tools, and communication platforms
Excellent interpersonal and communication skills
Ability to work independently and as part of a team
Reliable transportation and willingness to work in a community setting
Why Join Us?
At Clifton Springs Mental Health Center, we’re more than a clinic—we’re a community. You’ll find a supportive, mission-driven workplace where your contributions truly matter. We offer opportunities for professional development, comprehensive training, and the chance to grow within a compassionate and collaborative environment.
Ready to take the next step in your healthcare career?Apply now and help transform lives through coordinated, compassionate care.