What are the responsibilities and job description for the Housing Support Case Manager position at Claratel Behavioral Health?
Housing Support Case Manager – Make a Meaningful Impact Every Day!Are you passionate about helping others achieve stability and independence? Do you thrive on building relationships and connecting people with the resources they need to thrive? If so, we invite you to apply for the role of Housing Support Case Manager — a vital position supporting adults living in permanent subsidized housing.
About the Program
Our Housing Support Program is designed to promote housing stability, wellness, recovery, independence, and community integration for adults with Severe and Persistent Mental Illness (SPMI) and histories of trauma. This program plays a key role in reducing hospitalizations, emergency room visits, incarcerations, and crisis episodes while increasing community engagement and long-term wellness.
Your Role
As a Housing Support Case Manager, you’ll be the frontline advocate helping individuals maintain stable housing while navigating life’s challenges. You’ll partner with clients and their support systems to coordinate care, teach life skills, and build connections to vital resources and services — all with a trauma-informed and person-centered approach.
Key Responsibilities
Manage a caseload of 25–30 clients with regular weekly or bi-monthly in-person check-ins
Assist with housing search, leasing, and move-in support, including setting up essentials like furniture and utilities
Develop individualized Housing Stability Support Plans in collaboration with clients and clinical teams
Educate tenants on rights, responsibilities, and successful landlord-tenant relationships
Provide early intervention for issues such as late rent, lease violations, or neighbor conflicts
Conduct safety and wellness checks, housing inspections, and support during housing recertification processes
Facilitate referrals and linkages to medical, behavioral health, entitlements, and other community-based services
Participate in weekly team meetings and meet monthly productivity and documentation standards
Minimum Qualifications
Bachelor’s degree in human services, psychology, counseling, criminal justice, sociology, social work, or related field(Equivalent education and experience may be considered)
At least 1 year of experience in behavioral health or case management
Strong care coordination skills with an ability to connect individuals to internal and external supports
Tech-savvy – comfortable using electronic health records, mobile phones, telehealth systems
Reliable transportation, valid Georgia driver’s license, and willingness to travel within Region 3
Must pass pre-employment drug screen and background check
Schedule & Work Conditions
Typical hours: Mon – Fri, 8:15 AM to 5:00 PM
Some evenings and weekends required for on-call support and crisis coverage
Work is conducted in the community, at client homes, and via telehealth
Travel throughout DBHDD Region 3 | Full-Time | Hybrid/In-Community Work
Why Join Us?
Be a trusted partner in someone’s journey to stability and recovery
Work in a collaborative, mission-driven team environment
Opportunity for professional growth and regular supervision
Make a tangible difference every day in the lives of vulnerable community members
Ready to apply your passion and skills where they’re needed most?Apply today and help us build stronger communities — one home at a time.