Program Manager I

Company Description

About CLARE|MATRIX: CLARE|MATRIX is a nonprofit organization providing effective and compassionate treatment, recovery, and prevention services for alcoholism and substance abuse to individuals, families, and the community.

Since 1970 CLARE|MATRIX has provided quality substance abuse and mental health treatment to men, women, and children in southern California.

Through programs run by a compassionate, committed, results-oriented team of counselors, therapists, and administrators, CLARE|MATRIX continues to build its reputation as a leader in Evidence-Based Treatment practices and continues to break new ground in the areas of positive outcomes, outreach, research, and community involvement.

Headquartered in Santa Monica, CA CLARE|MATRIX maintains 18 facilities in the southern California region; providing services to participants in a manner consistent with its Core Values: Compassion, Teamwork, Integrity, Empowerment and Adaptability.

Job Description

CLARE|MATRIX has an exciting and challenging opportunity for a licensed clinician to supervise the provision of substance use disorder and mental health treatment in a trauma informed environment, and with an organization committed to Compassion-Teamwork-Integrity-Empowerment and Adaptability.

The Program Manager I is responsible for the day-to-day operation and is a key leader in the overall management of the program. He/she develops, manages, reports on and is accountable for the activities of the program and its staff, in their entirety. He/she will also be involved in the intake and recruitment of new clients and promote CLARE|MATRIX by participating in various community activities.

Major Areas of Responsibilities:

• Oversees and manages clinical programs and services.
• Supervision and monitoring of the following includes, but is not limited to:
• Staff Supervision
• Program Participant (client) role modeling and leadership
• Quality Assurance
• Review and approval of participant treatment plans
• Contract Compliance
• Staff Training
• Conduct Staff Meetings
• Participant clinical participation and progress
• Court Liaison
• Attend community meetings
• Work with government monitors and project administrators on contracts
• Monitor the maintenance of files and records in the Outpatient department, including conducting regular audits.
• Prepare all reports for appropriate agencies or contracts and coordinates with CLARE|MATRIX Contract Administrator.
• Collaborate with partner agencies and community members.
• Ensures that individual and family psychotherapy and case management services are being delivered to the individuals served as required.
• Assigns caseloads, evaluates performance for quality assurance, conducts new employee orientation and manages staff development and training.
• Ensures compliance with all federal and state licensing requirements, while internally adhering to all company policies and procedures.
• Ensures appropriate assessments for all clients served.
• Implementation of best practice and emerging practice protocols.
• Design of all staff training.
• Collaboration with CCO on development, tracking and reporting of outcomes of services.
• Performs other related duties and activities as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function successfully. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• MUST possess a current license as an LMFT, LCSW, LPCC, or Psychologist
• Masters degree from an accredited institution is required.
• Should have at least 4 years’ supervisory experience as a Program Manager or equivalent.
• Undergraduate degree required, graduate degree strongly preferred.
• Previous experience managing contracts.
• Experience in working with diverse populations.
• Knowledge of 12-Step Principles.
• Knowledge of Medicare/Medi-Cal, commercial insurance, Covered California and other funding sources, substance abuse population, Los Angeles County Department of Mental Health.
• Computer literate: Microsoft Office, databases, electronic medical records keeping.
• Detail-oriented and ability to work independently when needed.
• Able to plan and manage multiple projects.
• Demonstrated ability to lead and work effectively in a team environment

Additional Information

Physical Demands:

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

Work Environment:

This job will be primarily located at the CLARE|MATRIX offices in Santa Monica, CA. While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Conclusion:

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CLARE|MATRIX is an equal opportunity/affirmative action employer. CLARE|MATRIX does not discriminate because of gender, sexual orientation, race, religion, age or physical, mental or sensory challenges. No qualified applicant will be denied employment sole on the basis of having or not having a prior history of alcoholism or other drug addiction.

All your information will be kept confidential according to EEO guidelines.