Administrative Assistant (Bilingual-Spanish)

At Claremedica, exceptional is the standard.

Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, were working together to help seniors live happier, healthier, fuller lives.

That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees growth and wellness and where their full potential and value are realized. At ClareMedica, were excited about great people like you. Were even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.

Opportunity awaits welcome to Claremedica.

ESSENTIAL FUNCTIONS:

The Administrative Assistant provides high-level administrative support for department heads to ensure they can efficiently accomplish key tasks and company initiatives. This position keeps the executives communications organized, screens all visitors, and determines what level of support they need while offering polite, professional customer service, manages the executives daily calendar, including scheduling meetings, confirming appointments, writing itineraries, and arranging transportation.

DUTIES AND RESPONSIBILITIES:

• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executives behalf
• Maintaining comprehensive and accurate records
• Performing minor accounting duties
• Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
• Answering phone calls in a polite and professional manner
• Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department
• Managing the executives calendar, including making appointments and prioritizing the most sensitive matters
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities.

QUALIFICATIONS/REQUIREMENTS

• A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience.
• BLS preferred.
• Must be Bilingual-Spanish speaking
• Exceptional oral and written communication skills, time management skills and organizational skills.
• Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
• Mindset focused on resolving problems for patients and achieving team goals.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Ability to act calmly in busy or stressful situations.
• Demonstrated strong listening skills.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM.
• Skilled in basic phone and computer operation.
• Ability to work effectively within role independently and with other team members.
• Ability to organize and complete work in a timely manner.
• Detail-oriented to ensure accuracy of reports and data.
• Proficiency with the ability to problem solve, multitask, and carry out instructions.
• Ability to read, write and effectively communicate in English. Bilingual is a plus.
• HIPAA and AHCA experience preferred.
• Healthcare experience preferred.
• EMR system experience preferred.

WORKING CONDITIONS

General office working conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. Frequent travel may be required, often up to several hours of driving per day. Manual dexterity is required to use desktop computers and peripherals.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.

TRAVEL

Travel is primarily local during the business day, although some out-of-area and overnight travel may be required.

SAFETY HAZARD OF THE JOB

Minimal Hazards

This job description does not list all duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instructions, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.

Management has the right to revise this job description at any time. The job description is not an employment contract, and either you or the employer may terminate employment at any time, with or without cause.