What are the responsibilities and job description for the Dispensary Coordinator position at Claremedica?
Description
At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At ClareMedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits – welcome to Claremedica.
ESSENTIAL FUNCTIONS:
Are you ready to be a part of a team that values empathy, persistence, and excellence? As the Dispensary Coordinator you'll be the linchpin in addressing pharmacy-related inquiries from our members and providers. Your primary focus will be on ensuring effective medication management, orchestrating improvements in the generic dispensing rate (GDR) by facilitating brand-to-generic conversions in alignment with health plan formularies. You'll serve as the Subject Matter Expert (SME) for medication-related inquiries within our medical center
Qualifications
DUTIES AND RESPONSIBILITIES:
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. Frequent travel may be required, often up to several hours of driving per day. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Travel is primarily local during the business day, although some out-of-area and overnight travel may be required.
SAFETY HAZARD OF THE JOB
Minimal Hazards
This job description does not list all duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instructions, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.
Management has the right to revise this job description at any time. The job description is not an employment contract, and either you or the employer may terminate employment at any time, with or without cause.
Description
At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At ClareMedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits – welcome to Claremedica.
Qualifications
DUTIES AND RESPONSIBILITIES:
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. Frequent travel may be required, often up to several hours of driving per day. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Travel is primarily local during the business day, although some out-of-area and overnight travel may be required.
SAFETY HAZARD OF THE JOB
Minimal Hazards
This job description does not list all duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instructions, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.
Management has the right to revise this job description at any time. The job description is not an employment contract, and either you or the employer may terminate employment at any time, with or without cause.
At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At ClareMedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits – welcome to Claremedica.
ESSENTIAL FUNCTIONS:
Are you ready to be a part of a team that values empathy, persistence, and excellence? As the Dispensary Coordinator you'll be the linchpin in addressing pharmacy-related inquiries from our members and providers. Your primary focus will be on ensuring effective medication management, orchestrating improvements in the generic dispensing rate (GDR) by facilitating brand-to-generic conversions in alignment with health plan formularies. You'll serve as the Subject Matter Expert (SME) for medication-related inquiries within our medical center
Qualifications
DUTIES AND RESPONSIBILITIES:
- Build meaningful relationships with patients and caregivers based on compassion, empathy, and trust.
- Collaborate with healthcare providers to optimize medication regimens and resolve drug therapy-related issues.
- Educate patients on medication usage, potential side effects, and adherence strategies.
- Efficiently process prescription orders, including data entry, insurance verification, and refill requests.
- Coordinate with insurance providers to secure prior authorizations and resolve coverage matters.
- Facilitate the transition of high-cost medications to preferred alternatives in line with health plan formulary coverage.
- Assist in Durable Medical Equipment (DME) ordering and patient education.
- Handle refill requests, medication reconciliation, and prescription transfers.
- Provide support during PBM audits and address patient grievances empathetically.
- Contribute to maintaining a positive and solution-oriented workplace culture.
- Generate timely reports for review by the Dispensary Supervisor.
- Utilize quality and HEDIS reports to enhance adherence rates.
- Adhere to company policies, procedures, and documentation requirements.
- This position does not have supervisory responsibilities.
- High School diploma or equivalent.
- Valid Registered Pharmacy Technician license in Florida.
- A minimum of two years' experience as a pharmacy technician, physician dispensary, or pharmacy care coordinator.
- Proficiency in computer skills, including Microsoft Office.
- Familiarity with electronic health record software (NextGen is preferred).
- Knowledge of pharmacy adjudication platforms.
- Bilingual proficiency in Spanish, Creole and English (preferred).
- Patient relations experience, especially with an elderly population.
- Exceptional listening, interpersonal, verbal, and written communication skills.
- Meticulous attention to detail in prescription processing and record-keeping.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Strong organizational skills, self-motivation, and prioritization abilities.
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. Frequent travel may be required, often up to several hours of driving per day. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Travel is primarily local during the business day, although some out-of-area and overnight travel may be required.
SAFETY HAZARD OF THE JOB
Minimal Hazards
This job description does not list all duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instructions, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.
Management has the right to revise this job description at any time. The job description is not an employment contract, and either you or the employer may terminate employment at any time, with or without cause.
Description
At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At ClareMedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits – welcome to Claremedica.
Qualifications
DUTIES AND RESPONSIBILITIES:
- Build meaningful relationships with patients and caregivers based on compassion, empathy, and trust.
- Collaborate with healthcare providers to optimize medication regimens and resolve drug therapy-related issues.
- Educate patients on medication usage, potential side effects, and adherence strategies.
- Efficiently process prescription orders, including data entry, insurance verification, and refill requests.
- Coordinate with insurance providers to secure prior authorizations and resolve coverage matters.
- Facilitate the transition of high-cost medications to preferred alternatives in line with health plan formulary coverage.
- Assist in Durable Medical Equipment (DME) ordering and patient education.
- Handle refill requests, medication reconciliation, and prescription transfers.
- Provide support during PBM audits and address patient grievances empathetically.
- Contribute to maintaining a positive and solution-oriented workplace culture.
- Generate timely reports for review by the Dispensary Supervisor.
- Utilize quality and HEDIS reports to enhance adherence rates.
- Adhere to company policies, procedures, and documentation requirements.
- This position does not have supervisory responsibilities.
- High School diploma or equivalent.
- Valid Registered Pharmacy Technician license in Florida.
- A minimum of two years' experience as a pharmacy technician, physician dispensary, or pharmacy care coordinator.
- Proficiency in computer skills, including Microsoft Office.
- Familiarity with electronic health record software (NextGen is preferred).
- Knowledge of pharmacy adjudication platforms.
- Bilingual proficiency in Spanish, Creole and English (preferred).
- Patient relations experience, especially with an elderly population.
- Exceptional listening, interpersonal, verbal, and written communication skills.
- Meticulous attention to detail in prescription processing and record-keeping.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Strong organizational skills, self-motivation, and prioritization abilities.
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. Frequent travel may be required, often up to several hours of driving per day. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Travel is primarily local during the business day, although some out-of-area and overnight travel may be required.
SAFETY HAZARD OF THE JOB
Minimal Hazards
This job description does not list all duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instructions, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.
Management has the right to revise this job description at any time. The job description is not an employment contract, and either you or the employer may terminate employment at any time, with or without cause.
