What are the responsibilities and job description for the Host position at Claremont Distillery?
Job Overview
We are seeking a friendly and organized Host to join our dynamic team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, setting the tone for their dining experience. This role requires excellent communication skills and a passion for providing outstanding guest services in a fast-paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Assist guests with inquiries regarding menu items, specials, and restaurant policies.
- Maintain cleanliness and organization of the host stand and dining area.
- Communicate effectively with kitchen staff and servers to ensure smooth service flow.
- Handle guest complaints or concerns with professionalism and empathy, striving to enhance guest relations.
- Utilize Square POS system and OpenTable for managing reservations and seating efficiently.
- Collaborate with team members to ensure high-quality customer service throughout the dining experience.
- Check out customers purchasing merchandise.
Qualifications
- Previous experience in guest services or customer service, preferably within a restaurant or hotel setting.
- Strong communication skills with the ability to engage positively with guests and staff alike.
- A background in food service or hospitality is a plus but not required.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
- A friendly demeanor with a genuine desire to help others and enhance their dining experience.
Join us as we create memorable experiences for our guests through exceptional hospitality!
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 20 – 35 per week
Shift:
- Day shift
- Evening shift
Ability to Relocate:
- Hamburg, NJ 07419: Relocate before starting work (Required)
Work Location: In person
Salary : $17