What are the responsibilities and job description for the Kids Club Manager position at Claremont Resort & Club?
About Us
At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests—and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.Overview
As Kids’ Club Manager, your leadership and commitment to the department will inspire your team to deliver exceptional service and an exceptional experience for the children who attend.
Responsibilities
- Consistently offer professional, friendly and engaging service
- Create and organize children’s programs, activities, and events
- Develop curriculum for seasonal camps
- Establish professional business relationships with all vendors
- Generate monthly productivity reports and review expenditures to ensure they are in keeping within the departmental budgets
- Create promotional material and organize special events as required
- Conduct regularly scheduled departmental meetings
- Assist in the recruitment, development and training of all Kids’ Club staff
- Balance operational, administrative and Colleague needs
- Ensure the Kids’ Club is clean and in impeccable order at all times.
- Supervise, organize and control groups of children up to capacity with appropriate staff
- Assist in training, supervision, and evaluations of Kids’ Club colleagues.
- Lead by example in providing excellent customer service and building strong relationships with the Kids’ Club team.
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Attend weekly and monthly leadership meetings
Perform any other job-related duties as assigned.
Qualifications
- Bachelor’s Degree and/or previous leadership experience preferred
- Minimum 2 years’ experience in the child care industry
- Minimum 1 year experience in management
- CPR and First Aid certification required
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
