What are the responsibilities and job description for the Housekeeping Manager position at Clarion Hotel by Choice Hotels?
Job Summary
The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department, ensuring that all areas are clean, sanitized, and well-maintained. This role requires a strong focus on customer service and the ability to manage a team effectively. The Housekeeping Manager will implement cleaning protocols, maintain high standards of cleanliness, and ensure that all staff are trained in best practices for housekeeping and sanitation.
Responsibilities
- Supervise and coordinate the activities of housekeeping staff to ensure efficient operations.
- Develop and implement cleaning schedules and procedures to maintain cleanliness in all areas.
- Train staff on proper cleaning techniques, safety protocols, and customer service standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Address guest complaints and feedback promptly to enhance customer satisfaction.
- Collaborate with other departments to ensure seamless operations and guest experiences.
- Maintain records related to housekeeping activities, including staff schedules and inventory logs.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Proficiency in floor care techniques including carpet cleaning and sanitization methods.
- Experience in hotel or commercial cleaning environments preferred.
- Knowledge of custodial practices and housekeeping management principles.
- Ability to train and motivate staff effectively.
- Attention to detail with a commitment to maintaining high cleanliness standards.
- Familiarity with laundry operations including washing, drying, and folding linens.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
This role is essential for maintaining a welcoming environment for guests while ensuring that all housekeeping operations run smoothly and efficiently.
Job Type: Full-time
Pay: $8.50 - $9.50 per hour
Expected hours: No less than 40 per week
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental Pay:
- Overtime pay
- Tips
Work Location: In person
Salary : $9 - $10
