What are the responsibilities and job description for the Front Desk Agent position at Clarion Inn, Grand Junction?
Company Overview
Clarion Inn by Choice Hotels is dedicated to providing exceptional hospitality and comfort to our guests. As part of the hospitality industry, we strive to create memorable experiences through outstanding service and attention to detail.
Summary
We are seeking a Front Desk Agent to join our team at Clarion Inn by Choice Hotels. This role is crucial in ensuring a welcoming atmosphere for our guests while managing front desk operations efficiently. You will be the first point of contact for our guests, playing a key role in their overall experience.
Responsibilities
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently and accurately.
- Handle guest inquiries and resolve any issues or complaints promptly.
- Maintain accurate records of reservations and guest information.
- Assist with administrative tasks such as filing and data entry as needed.
- Provide information about hotel services, local attractions, and amenities.
- Ensure the front desk area is clean, organized, and well-maintained.
Requirements
- Proven experience in a customer service role, preferably in hospitality.
- Strong computer literacy skills with proficiency in front desk software.
- Excellent organizational skills to manage multiple tasks effectively.
- Outstanding time management abilities to prioritize responsibilities efficiently.
- Professional phone etiquette with strong communication skills.
If you are passionate about providing excellent customer service and want to be part of a dynamic team at Clarion Inn by Clarion Hotels, we invite you to apply today!
Job Types: Full-time, Part-time
Pay: $14.81 - $15.25 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $15
