What are the responsibilities and job description for the Hotel General Manager position at Clarion Inn & Suites & Quality Inn Cortland?
HOTEL GENERAL MANAGER - Cortland NY -
Clarion Inn & Suites & Quality Inn
Must be Focused on Employee Development and Retention and Guest Room Sales.
Responsibilities include but are not limited to the managing, directing and supervising all operations of a franchised hotel.
Uphold all standards set by ownership and franchise.
Candidates need to have proven record of operating profitable operation.
They also need to have excellent skills in leading and directing hotel supervisors and line staff to achieve established goals and quality standards.
Duties:
- Accomplishes hotel human resource strategies by determining accountability; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.
- Coordinates the hotel sales and yield management effort to maximize revenues.
- Develops hotel organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives.
- Establishes hotel operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
- Develops hotel financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
- Maintains the hotel's stature by inspecting guests' rooms, public access areas, and outside grounds for cleanliness and order; verifying the quality of food and beverage services; overseeing special events.
- Maintains customer confidence by personally responding to and resolving complaints.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances hotel's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications: People Management, Planning, Customer Service, Developing Budgets, Quality Focus, Results Driven, Self-Motivated, Professionalism, Process Improvement, Public Relations - General, Verbal Communication
Qualifications
- Hotel management
- Hospitality management
- Driver's License
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Education:
- Associate (Preferred)
Experience:
- Hotel management: 2 years (Preferred)
Work Location: In person
Salary : $45,000 - $55,000