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Housekeeper - Laundry

CLARION INN
Garden, KS Other
POSTED ON 3/3/2025 CLOSED ON 4/3/2025

What are the responsibilities and job description for the Housekeeper - Laundry position at CLARION INN?

Job Details

Job Location:    Clarion Inn - Garden City, KS
Salary Range:    Undisclosed

SUMMARY STATEMENT
The housekeeper is responsible for upholding the company’s cleanliness standards of all guest rooms and common areas located in the hotel.

 

PRIMARY DUTIES AND ACCOUNTABILITIES

  • Cleaning Responsibilities
    • Change and replace all bed linens and towels.
    • Sanitize and clean all restrooms.
    • Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
    • Vacuum/mop all floors.
    • Restock all room amenities.
    • Assure all rooms are set up to company standards.
    • Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
  • Guest Service
    • Offer guests assistance whenever possible.
    • Responsible for resolving escalated customer relations issues.
    • Answers inquiries pertaining to hotel policies and services.
    • Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
    • Responsible for positively representing and promoting the property.
    • Ensures systems and procedures are in place and followed for guest safety and security.
  • ​​​​​​​Other Duties as Assigned 
    • Completes daily housekeeping report
    • Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
    • Reports any maintenance, security, or safety issues to the appropriate staff.

 

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

  • High School Diploma, GED, or equivalent years of relevant work experience required.
  • Previous housekeeping experience highly preferred.
  • Ability to efficiently work under time constraints.
  • Superior customer service skills.
  • Ability to work with cleaning chemicals.
  • Must be able to lift, push, and pull 25-50 pounds frequently.
  • Able to work a flexible schedule.


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