System Analyst

Job Summary:

As Business Systems Analyst III, you play a pivotal senior level role within our engineering team, which is dedicated to developing and supporting SaaS technology products. Your contributions are instrumental in shaping the direction of our engineering efforts. You excel in eliciting requirements, conducting thorough data analysis, crafting comprehensive diagrams and documentation, and crafting user stories that drive our product development forward.

Why You'll Love Working at ClarisHealth

We believe our team deserves the best, and we’re proud to offer a comprehensive benefits package designed to support your success, both at work and in life. Here’s what you can look forward to:

• Medical, Dental, and Vision Insurance – Enjoy medical, dental, and vision insurance that begins on your first day, ensuring your health and wellness are always supported.
• 401(k) with Matching and Immediate Vesting – Secure your financial future with a company match and instant vesting.
• Company-Paid Short-Term Disability (STD) – Added security for unforeseen circumstances.
• Company-Paid Personal Financial Advising – Expert guidance to help manage your finances.
• New Hire Stipend – A one-time stipend to purchase home office supplies (laptop and charging cable provided by the company).
• Pet Insurance Options – Choose from two carrier options to keep your furry friends covered.
• Paid Holidays – 9 company holidays plus 2 floating holidays for added flexibility.
• Virtual Counseling and Telemedicine – Company-paid access to mental health and medical support from the comfort of your home.
• Paid Parental Leave – Time to focus on family during this special chapter.
• Generous Vacation & Wellness Time – 4 weeks of vacation beginning accrual on day one, plus 1 additional week for wellness.
• Professional Development Stipend – After one year, enjoy a $500 annual stipend to invest in professional growth (e.g., certifications, webinars).

You may be ideal if you have:

• BA/BS degree in Computer Science, Healthcare Informatics, Mathematics, or 3 years professional experience in an enterprise-class setting.
• 7 years minimum of experience in business analysis.
• Experience writing requirements for enterprise-class software solutions
• Excellent verbal and written communication skills
• Proven problem-solving skills with ability to clearly articulate complex problems and solutions
• Strong experience authoring user stories and testable acceptance criteria
• Experience with querying data from SQL and/or No-SQL databases
• Strong experience analyzing data from various sources (such as flat files, web sources, development data mappings, etc.) and defining data mappings
• Must have experience in a Scrum, SAFe, or similar Agile Framework
• Strong experience defining requirements for software initiatives, covering UI, API, and database considerations
• Positive, self-motivated, driven, and teachable attitude
• High standard of personal integrity and accountability
• Passion and aptitude for solving complex problems
• Healthcare system experience, especially with claims, member/eligibility, and provider data
• Experience and proficiency with ALL parts of defining, designing, and implementing scalable, enterprise-class software solutions
• Agile or technical certifications are a plus
• Experience and aptitude directly supporting users and/or conducting end-user training Experience using Atlassian tools, e.g., Jira, Confluence, etc.
• Experience coaching and training other colleagues in business and/or data analysis
• Experience coaching and training other colleagues in documenting requirements, writing user stories, building diagrams, etc.
• Fun attitude and great sense of humor!

Responsibilities:

• Conduct interviews, requirements workshops, and cross-discipline team meetings to elicit understanding of business needs and documentation requirements
• Collaborate with key stakeholders to drive a solution that meets key objectives and vision
• Develop clear, concise documentation of solutions, such as process flows, technical requirements, UI, modules, data layouts and data mappings
• Write testable requirements and refine user stories with clear acceptance criteria
• Work collaboratively within an Agile Scrum team, supporting both software and QA engineers
• Interface with stakeholders and other cross-functional team members on relevant end-user-focused product documentation and training material
• Own, maintain and refine the team’s backlog, based on team norms
• Own, maintain and refine user stories and acceptance criteria
• Mentor associate and mid-level analyst in team process and standards
• Other Duties: This job description in no way states or implies that these are the only duties to be performed by this employee. This position will require you to follow other instructions and perform other duties requested by his/her supervisor. Individuals will always be expected to maintain a professional work environment.

About ClarisHealth

ClarisHealth, based in Nashville, Tenn., provides health plans and payers with a better way to drive claims payment accuracy. Its proprietary, A.I.-powered enterprise technology platform Pareo® allows health plans across the U.S. to reduce manual work, gain insights into operational performance across lines of business, and accelerate their strategy to overpayment prevention – at a significantly reduced cost.

Company Culture

Our company values help everyone move in alignment toward this mission. We are …

Compassionate. We practice servant leadership, encourage inclusion and engagement, and actively acknowledge and celebrate each other’s contributions.

Communicators. We listen first with an emphasis on understanding. We seek solutions to problems, and practice radical candor with positive intent.

Challengers. We get the right stuff done right, create clarity from complexity, take accountability and ownership, and we challenge ourselves daily.

ClarisHealth embraces a supportive working culture of creativity and innovation internally termed “Got Your Back.” We live out this #GYB spirit every day by working together with team members, clients, and other partners to achieve shared goals.

For more information about ClarisHealth and our culture, please visit us at https://www.clarishealth.com/careers/.

Other

Applicants must be currently authorized to work in the United States on a full-time basis. ClarisHealth is not able to sponsor applicants for work visas.

EOE, including Disability/Veterans; anyone needing accommodation to complete the interview process should notify the People Operations team.