Operations Specialist

Voted one of Chicago’s Best Places to Work by the Chicago Tribune for the eighth year in a row, Clarity Partners is hiring!

Clarity Partners is seeking an Operations Specialist local to Chicago, IL. The Operations Specialist is energetic, thoughtful, and creative team player who will provide comprehensive support to executive and operational team members, as well as handle event coordination. This role requires a proactive professional, skilled in analyzing business needs and requirements in order to translate them into actionable insights and strategic recommendations to drive process improvements and support organizational goals. This role will report in a fully on-site setting.

Administrative Support:

• Assist with complex calendaring for the Partners with a high level of efficiency and accuracy; prioritize and coordinate high volume, ever-changing schedules and demands, including coordination of complex meetings with multiple participants and locations.
• Support internal projects and cross-functional business analysis tasks by collecting and analyzing data, identifying business needs, documenting requirements, and providing strategic recommendations.
• Serve as a central point for coordination and logistics for critical administrative duties and responsibilities.
• Expertly anticipate the Partners' needs and remain highly responsive to direct and expected requests; deliver swift, accurate, and thoughtful replies to requests and follow through on all action items.
• Provide administrative support including reading, researching and routing correspondence, drafting communications, collecting and analyzing information, and managing contacts.
• Act as a liaison to internal colleagues and external clients, communicating the need for timely information on behalf of Partners at Clarity.
• Draft letters, reports and other correspondence for the Partners.

Communications & Event Management:

• Manage the planning, coordination, and execution of high-level events, overseeing logistics, vendor relationships, budgets, and timelines to create engaging, seamless experiences that align with organizational objectives.
• Coordinate with various teams across the organization to successfully support internal operational tasks and projects.
• Create, coordinate, modify and monitor events for Partners and other team members as required, solving for tight schedules and delivering precise and comprehensive itineraries.
• Serve as an active ambassador of the team, contributing to an engaging and positive values-driven culture.
• Tasks may include working on special projects, marketing initiatives, and coordinating company events as directed.
• Complete expense reports related to company and client events.

Requirements

• :3-6 years of experience in an operational and business analysis role with proven experience in supporting cross-functional projects, data analysis, and process improvement initiatives
• .Demonstrated experience in planning, coordinating, and executing events, with the ability to manage budgets, timelines, and vendor relationships
• .Proven experience in business analysis, with the ability to gather, interpret, and report data to support strategic decision-making for executive-level projects.
• Strong execution and organization skills with success in prioritizing and executing multiple priorities seamlessly with excellent attention to detail
• .Demonstrated proactive problem-solving skills and strong decision-making capability
• .Direct experience managing sensitive and confidential matters with a high level of discretion, professionalism, poise and judgment
• .Capacity to work effectively independently and within a team-oriented, collaborative and collegial environment
• .Excellent interpersonal, written and verbal communication skills; ability to developing and deepen positive and productive relationships across all levels of the organization
• .Project management and organizational skills with a demonstrated ability to deliver high quality, accurate work on time
• .Experience within a highly collaborative, dynamic organization and in an entrepreneurial environment where building policies, programs and processes are necessary
• .Proven technical proficiency with the Microsoft Office Suite, Smartsheet, Canva, and CRM tools
• .Flexibility and willingness to work beyond standard business hours, including weekends as needed
• .Experience or related experience in the public sector is a plus