Demo

Client Services Analyst

Clarity Recruiting
New York, NY Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/2/2025

An independently owned New York-based real estate investment management firm is seeking a Client Services Analyst to work within the Research and Production department. Client Services is responsible for all client communication for Sentinel’s commingled and separate accounts. Beyond client-specific functions, Client Services also works on consultant questionnaires and other requests for information. Client Services works closely with Research, Production, Portfolio Management, Investor Services and Finance.

As a client services analyst, you will assist the First VP / Client Services in preparing and distributing quarterly investor statements and reports and all other client and prospective client materials.

Responsibilities : What You’ll Do :

  • As an Analyst, you will provide administrative and analytical support to the First VP / Client Services as needed. Responsibilities include : Update client transactions (i.e. investment histories) in Sharepoint and Dynamo on a quarterly basis.
  • Provide support to senior staff team members, as well as other members of the firm.
  • Maintain and organize client correspondence and documents in Sharepoint and Dynamo.
  • Send quarterly client statements and reports.
  • Manage client database by regularly updating CRM Software.
  • Ad hoc Excel projects.
  • Additional duties as assigned.

You will have the opportunity to advance and learn new skills.

Qualifications : More About You :

  • Required : Minimum of 1 year of related experience working in a detail oriented, client servicing role.
  • A team player with excellent communication skills.
  • Strong organizational and multi-tasking ability, including excellent tracking and follow-up.
  • Detailed-oriented.
  • Flexibility and willingness to adapt to changes.
  • Self- starter, eager, motivated.
  • Understanding of the importance of client servicing (internal and external clients) with strong written and verbal communication.
  • Proficiency in Microsoft Office (Word and Excel)
  • Proficiency in Dynamo (CRM Software) a plus, but will train.
  • Bachelor’s degree.
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