What are the responsibilities and job description for the Business Account Manager position at Clarity Telecom LLC?
“We Push the Boundaries of Possibilities for our Communities.”
The Business Account Manager will manage a portfolio of installed Bluepeak Business customers. This role will retain and increase the existing business account base and improve overall customer experience for business owners. The Bluepeak Business Account Manager addresses all concerns for any connectivity solutions provided in their assigned portfolio of properties.
What You Will Do:
- Cultivate relationships with the decision makers in your portfolio of assigned business to positively impact Bluepeak’s business growth.
- Provide quality internal and external customer experience from post-installation through customer life cycle, including prospective upgrade opportunities.
- Conduct presentations and events to educate customers on available products.
- Negotiate existing customer contracts for renewal.
- Ensure we always have updated information in a timely manner to keep our sales funnel active and current.
- Perform all other related duties as assigned.
What You Will Need:
- Competency in verbal, written, and presentation skills for both internal and external personnel at various levels.
- Self-starter with the ability to independently plan, organize, and prioritize sales initiatives, project, and performance objectives with clearly defined metrics.
- Strong collaboration with peers and leadership to provide key on-the-ground insights to help guide regional strategy.
- Detail oriented and organized.
- Ability to maintain professionalism in changing and/or challenging situations.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Highschool diploma or GED required.
- 2 years of experience in sales, preferably in telecommunications.
- MS Office Suite: Outlook, Powerpoint, Word, Excel, OneNote.
- Software: ICOMS and Salesforce.
- Prolonged periods of sitting at a desk and working on a computer.
- Regularly required to talk and hear.
- Frequently required to sit, bend, reach, push, and pull.
- Required to use hands, handle objects and paperwork.
- Required to be able to focus.
- Required to refrain from personal use of technology during working hours.
- Must have reliable transportation and a valid driver’s license.
- Required to lift up to 5lbs at a given time.
Why Work at Bluepeak?
- Competitive Compensation Annual Bonus Eligibility
- Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
- Generous Vacation and Paid Sick Time Paid Holidays and Personal Days
- Professional Development with an Emphasis on Internal Promotion
- Employee Discounts on Bluepeak Services, Including Internet
- Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!
About Us
We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
