What are the responsibilities and job description for the Inbound Sales Specialist position at Clarity Telecom LLC?
Job Description
Job Description
We Push the Boundaries of Possibilities for our Communities.”
Overview of the Position Responsibilities : The Inbound Sales Specialist will generate company revenue by closing sales over the phone and providing sales solutions with a seamless. customer experience. This critical role will own the customer experience up to time of install.
Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.
What You Will Do :
- Influence customers to buy services and merchandise by following a prepared sales process to give service and product information and accurate price quotes.
- Follow assigned schedule to ensure accurate phone coverage.
- Communicate the need to escalate calls to assure resolution of issues.
- Provide quality internal customer support.
- Prioritize and move quickly between inbound and outbound calls.
- Maintain positive, consistent and effective communication with your manager, team members and customers.
- Follow up with potential customers as needed via phone, email and text.
- Maintain a working knowledge of all products, processes and systems.
- Maintain working knowledge of department and stay current with latest policies.
- All other related duties as assigned.
What You Will Need :
Why Work at Bluepeak?
About Us
We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you : Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
